Lou Bilous | Page 35

Working with Louie Bilous takes all the stress away from buying a new car. No need to shop around-you can trust that you receive a "good deal" from a VERY kind and courteous salesperson. We do it all over t buying a new car. No need to shop around-you can trust that you receive a "good deal" from a VERY kind and courteous salesperson. We do it all over the phone!!-Go in to pick up car-Louis will patiently explain everything about car from the inside, to the outside. We travel 50 miles each way to buy a car at Smithtown Toyota. I must also mention that it was a pleasure to work with Chris Malerba, the Business Manager-Thanks you again Louie and Chris-----Shelly and Joel Hamberger More

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This dealership is one of the best around. They are very attentive and they know their cars well. They were also very fair on our trade-in. Our salesman was Lou Bilous, he was very helpful and went the extr attentive and they know their cars well. They were also very fair on our trade-in. Our salesman was Lou Bilous, he was very helpful and went the extra mile for us to make sure our experience was good. We went in on a Sunday afternoon, and we were driving our new FJ cruiser by the next day! I would highly recommend Lou and this dealership. More

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Lou Bilous is a gentleman whose character comes out clearly in his work. He is very informed, user friendly, flexible and accomodating. He is a very valuable asset and I wish I had someone with his per clearly in his work. He is very informed, user friendly, flexible and accomodating. He is a very valuable asset and I wish I had someone with his personality and ability working with me at my business office. More

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My wife and I were interested in a 2013 Highlander. Louis was friendly,knowledgeable and patient throughout the process. He took us for a test ride in two different trim levels and offered us a competitive p was friendly,knowledgeable and patient throughout the process. He took us for a test ride in two different trim levels and offered us a competitive price immediately. we had been shopping online and had already visited other dealerships and this was the best deal we had found. There was no high pressure sales tatics at any time.After we purchased the car Louis showed us all of the options and gadgets in the car including the navigation/audio system and even paired our cell phone with the blue tooth system. This was an exceptional buying experience and I would recommend Louis and smithtown Toyota to anyone interested in purchasing a toyota! More

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Great dealer with no hassle or typical dealer "tricks". They genuinely care about their customers, and offer great customer service, with honest and fair deals. "tricks". They genuinely care about their customers, and offer great customer service, with honest and fair deals. More

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I have brought from this dealer before ! Always happy with sales & service dept. My girlfriend brought a new car last month from the same salesperson that's what made me go back to him. with sales & service dept. My girlfriend brought a new car last month from the same salesperson that's what made me go back to him. More

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We needed a new car because my wife had just had a bad accident with her car and I was driving her back and forth to work. Smithtown Toyota had the Highlander we were interested in and Louis Bilous was ve accident with her car and I was driving her back and forth to work. Smithtown Toyota had the Highlander we were interested in and Louis Bilous was very friendly and allowed us to check that the 4 cylinder Highlander was adequate for our driving style. Louis went over every detail about the workings of all the controls with my wife after we purchased the car and was very patient in explaining the electronics to both of us. More

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The dealership was a pleasant surprise and all buying experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games a experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games and gave a reasonable quote. All people with whom I interacted were excellent - Liz Skiba (handled my internet inquiry and answered all questions prior to the visit to the dealership), Lou Bilous (a sales representative at the dealership), and Mitch (financial manager). Lou was very straightforward, knowledgeable about the car, didn't try to make things up, no BS whatsoever. He spent a lot of time with us, even after the sale was done, explaining the car features and setting us up. Regarding the price, the dealership is also good - right off the bat they offered a fair price. It was still more than I was ready to pay, but not by much. Since I was flexible about car color and options, they could meet my price. I think, at a hard sell dealership, I could have negotiated the price a few dollars lower, but it's just not worth it - anyhow, the price we've got was good and stress free purchasing experience was even better. More

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Mr. Lou Bilous was excellent at helping us pick out our new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every way but never made us feel pressure . Great experience with a great sales person.Also hte personal touch we received from the service group was just outstanding.Ken Sheridan assisted in the prep of the vehicle and although the shop was very busy he made sure we were completely satisfied with the condition of the truck before we drove off the lot. Great job . This dealer is very lucky to have you two gentlemen on their team.. More

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Have been buying cars from Lou for many years. So have all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I would drive more!!!! Louie makes buying a new car easy. I guarantee, once a customer, always a customer. More

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