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Lou Estevez
Lou Estevez at Mtn View Chevrolet

Lou Estevez | Page 7

Sales Consultant

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

Contact Me
4.9
219 Reviews

I have 37 years of Automobile Sales experience which has fostered a commitment and dedication to the pursuit of excellence for the betterment of Myself, the Company and all our Customers and Clients.

Dealership Experience

9 yrs, 11 mos

Industry Experience

43 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

219 Reviews

Write a Review

219 Reviews of Lou Estevez

August 06, 2023

Dealership Rating
Employee Rating

What I can say, is that Mtn view Chevrolet definitely made things right for me.Thanks to Larry for reaching out to me. Which this is the third car I've purchased from there. From getting me the car that More

by NikWhit3
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz, Mike Thornton, Buddy Whaley

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Aug 10, 2023

Mtn View Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Mtn. View Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2023

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Employee Rating

Lou helped me get the exact car I wanted and was very helpful through the whole process More

by Jennc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Roberts , Jeff Henry, Buddy Whaley

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Aug 04, 2023

Mtn View Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2023

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Employee Rating

Lou, was very kind polite knowledgeable explained everything in timely manner. What a excellent place to purchase a new auto . More

by mizera789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Roberts

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Jul 20, 2023

Mtn View Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Mtn. View Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

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Employee Rating

LOU I really don't know the words to say to you and your staff how you have made this old man feel👍 More

by vrector54
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Clark, Ean Valenzuela, Kyle Sliva, Haven Sipsy , AJ Dybka, Jason Huber, John Jackson, Tara Phillips, Andrew Wilson

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Jun 29, 2023

Mtn View Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Mtn. View Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

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Employee Rating

Excelente Gracias por aserlo posible a mi Chevy 1500 le doy 10 de 10 excelente atención gracias gracias More

by Maxin oliva
Sales Price Transparency
Recommend Dealer
Yes
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Jun 26, 2023

Mtn View Chevrolet responded

Maxin, estamos muy contentos de haberte brindado una experiencia tan positiva. ¡Esperamos que tengas un gran día!

June 22, 2023

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Employee Rating

I have been told lie after lie from these jack wagons I would. It recommend buying a coke from their vending machines terrible service from all of them that work there. Mtn view firs is even worse don’t More

by Cindygraham120
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jason Floyd, Mike Thornton, Buddy Whaley

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Jun 23, 2023

Mtn View Chevrolet responded

Cindy, We are sorry to hear that your tires are worn out and you are unhappy with your purchase. We appreciate your business and we want to make things right for you, but you were never lied to or told that we would put new tires on your vehicle. If we promise anything to a customer during the buying process we document it in writing and nothing was documented in writing when you purchased your vehicle which means you were aware that nothing was promised or owed to you at the time of purchase. As you may recall, you purchased a road hazard tire and wheel package from us when you bought your vehicle. This package provides coverage for any damage to your tires or wheels caused by road hazards such as glass, metal, potholes, debris, nails, blowouts, etc. However, it does not cover normal wear and tear of your tires due to driving conditions, alignment issues, improper inflation, or other factors that are not related to road hazards. According to our records, you have not filed any claims for road hazard damage since you bought the package. This means that your tires have been worn out by normal use and not by road hazards. Therefore, we regret to inform you that we cannot provide you with free tires under the terms of your package. We understand that this may not be the answer you were hoping for, but we hope you can appreciate our position and our commitment to honor our contract with you. If you have any questions or concerns, please feel free to contact us at any time. We value your feedback and we look forward to serving you again in the future. Sincerely, Larry White General Manager Mtn. View Chevrolet

Jun 23, 2023

Cindygraham120 responded

I was told by Lou and John y’all would replace the tires because they were so worn when I bought the vehicle so yes I was lied to he had no intention of doing right by his word that is why he didn’t put it in writing lied to make a sell y’all are sickening I wish I had read all the other horrible reviews on you all before I came in there

June 20, 2023

Dealership Rating
Employee Rating

Very good service friendly and luis is very good to explain me all my concerns and very good person More

by J.a.c.21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 24, 2023

Mtn View Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

June 18, 2023

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Employee Rating

Lou was so helpful. He made the experience great! We were treated so well. 10 out of 10 service. More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 21, 2023

Mtn View Chevrolet responded

Tiffany, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Jun 18, 2023

Tiffany responded

Everyone at the dealership made everything so easy. We had a great experience.

May 06, 2023

Dealership Rating
Employee Rating

Lou has been our go to salesperson for the last several purchases. We appreciate the service he delivers and his expertise. Great experience! More

by nealebrenda77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Whaley

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Jun 19, 2023

Mtn View Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Mtn. View Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

April 22, 2023

Dealership Rating
Employee Rating

Excellent service. Very professional sales representative, knowledgeable and asks Questions about what you like, but more importantly need. AAA PLACE. Would highl More

by Tobytoes2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 19, 2023

Mtn View Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

Jun 19, 2023

Tobytoes2020 responded

Thank you for helping me. Being there.

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