Lou Haddad | Page 6

Porsche Hartford responded

Hello PJ & Xiahna, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that you enjoyed our loaner vehicle and that our team was able to address the parking brake warning light. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello JAMESF1, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Lou and the team were able to address the oil change and the rattle. To address your comments about the 25 word minimum; it is something that DealerRater requires not only to ensure that the reviews that are written are from legitimate customers, but also because they want to hear about your experience. If you wish to quickly leave a comment and rating you can do so by visiting bit.ly/hoffmanporschereviews, as Google does not require a minimum word count, and we can still see your feelings about your visit. Any comments our customers want to make are important to us and we want to hear them! Please reach out to me anytime you have any further questions. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello MAIL0, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that our team was friendly and ensured a comfortable environment. Thank you for the recommendation! We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello RSRDREW , Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou and the team always ensure that you and your vehicle are well taken care of and that you were satisfied with the work completed to your Porsche. We appreciate you as our customer and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello lynn.dell, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your third Porsche! We are glad to hear that Ric and Josh from sales and Ethan and Lou from service were all kind, knowledgeable, friendly, and hands on. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi Timothy.Beckwith, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that Ethan and Lou were very helpful and knowledgeable and ensured a prompt service. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello KHORAN, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou was accommodating, professional, and efficient. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello RSBURNS4, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are so pleased to hear that Lou and the team were able to repair your Boxster and get it back out on the road again! We are here for you anytime you need us so anytime you have any further questions or concerns feel free to give us a call. See you again at your next scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi PASTAVITA, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are happy to hear that Lou and the team provided you with excellent customer service and ensured that your vehicle was addressed promptly so that we could get you back out on the road again as soon as possible! We look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi DIPAOLADJ, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou was able to get you in promptly and address your concerns so we could get you back out on the road again as soon as possible! See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.