Lou Haddad
Lou Haddad at Porsche Hartford

Lou Haddad | Page 7

Porsche Service Advisor

Porsche Hartford

630 Connecticut Blvd
East Hartford, CT 06108

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174 Reviews
not yet
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174 Reviews

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174 Reviews of Lou Haddad

March 13, 2017

Dealership Rating
Employee Rating

Great service Great overall dealership. I would not buy my next Porsche from anyone other than Hoffman. I have enjoyed bringing my Porsche in for service the past 8 More

by MDODD1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017

Porsche Hartford responded

Hello MDODD1972, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that our team has been servicing your vehicle for the past 8 years to your satisfaction! We appreciate you as our customer and are dedicated to ensuring that your Porsche is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

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Employee Rating

Excellent experience Both Ethan and Lou were attentive and continually notified me of the work on my car. The delivery of the car within the time period estimated together More

by HJHANMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Gombossy

Mar 07, 2017

Porsche Hartford responded

Hi HJHAMMER, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Ethan and Lou were attentive, and kept you up to date on the status of your vehicle every step of the way. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead as well as delivering a nicely washed Porsche! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Dealership Rating
Employee Rating

No Service Appointment & Took Me Right In! Ethan at Hoffman Porsche Service is in a class all by himself. My check engine light went on on Saturday and Monday morning I showed up without an app More

by Viper Green R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Dworman, Ethan Gombossy

Mar 07, 2017

Porsche Hartford responded

Hi 2012911, thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Ethan and the team were able to take you in right away and addressed the issue with your vehicle in a prompt manner so that we could get you back out on the road again as soon as possible. Thank you for the recommendation and we look forward to seeing you again soon! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 27, 2017

Dealership Rating
Employee Rating

30k service with parking brake warning light Easy to get an appointment and Lou always make the entire process effortless. Very efficient as for paper work, loaner, etc. As for the price, I guess More

by PJ & Xiahna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2017

Porsche Hartford responded

Hi PJ & Xiahna, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou ensured that the entire process was effortless and efficient. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Dealership Rating
Employee Rating

No appointment, but very quick service. I needed another key for my Cayman, when I bought the car from another dealershup one was not provided. After purchasing a keyfob and blank I neede th More

by SCOTT.GARY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2017

Porsche Hartford responded

Hi SCOTT.GARY45, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou was able to program your keyfob and blank for you in a prompt manner so that we could get you back out on the road again as soon as possible. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Dealership Rating
Employee Rating

Good service When I called, Lou answered the call and suggested me to bring the car in immediately which I did and good thing I did; Lou took care of my issues and More

by EHY22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Josh Dworman

Feb 23, 2017

Porsche Hartford responded

Hello EHY22, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Lou was able to take you in right away to ensure that your concerns were addressed promptly. We are also happy that Lou was knowledgeable, and pleasant throughout the whole process. We are here for you anytime you need us so let us know anytime you have any questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 20, 2017

Dealership Rating
Employee Rating

Excellent Service Lou Haddad and Ethan Gombossy are two of the greatest service advisors. My schedule is difficult at times and I had to cancel twice. They worked me in More

by BADNEWS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Gombossy

Feb 20, 2017

Porsche Hartford responded

Hello BADNEWS111, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are so pleased to read that Ethan and Lou were able to work around your schedule and provided you with a loaner vehicle so that we could address your concerns with your vehicle and get you back out on the road again as soon as possible. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 14, 2017

Dealership Rating
Employee Rating

Always 100% Professional & Helpful Every visit goes smoothly with helpful, prompt & professional service. Would recommend Hoffman to anyone for sales or service! 2014 Cayenne Turbo S More

by CayenneTurboS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2017

Porsche Hartford responded

Hi CayenneTurboS, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou and the team were helpful, prompt, professional, and ensured that everything went smoothly. Thank you for your recommendation! We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 13, 2017

Dealership Rating
Employee Rating

Very nice service department My first visit to Hoffman service. They were pleasant from the moment you call to make an appointment to when you leave. Could not be any nicer! Ver More

by IMSOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Gombossy

Feb 13, 2017

Porsche Hartford responded

Hello IMSOLD, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that our team was pleasant and ensured that you were completely satisfied with all the work completed. Ethan and Lou are always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 05, 2017

Dealership Rating
Employee Rating

Great service Excellent work and seamless customer service. I am always treated like their best customer. Everything is explained thoroughly. Ethan and Lou are b More

by DWEBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Gombossy

Feb 06, 2017

Porsche Hartford responded

Hello DWEBANKS, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Ethan, Lou and the team explained everything to you thoroughly and provided you with excellent work and customer service. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Thank you for your recommendation, we look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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