Lou Villarrubia
Lou Villarrubia at Apple Chevrolet
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Lou Villarrubia

Sales Representative

Apple Chevrolet

8585 W. 159th Street
Tinley Park, IL 60487

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Lou Villarrubia

April 18, 2024

Dealership Rating
Employee Rating

Lou got me in and out . .Got me the deal I wanted. Straight forward with no xx. I will be a returning customer. More

by JAMES T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Little Jr, Austin LaSusa

April 05, 2024

Dealership Rating
Employee Rating

They helped me get into a new Silverado. I setup an appointment to see the truck I found online. It was ready to look at when I got there. Everyone was helpful in the process. They made me More

by Hoss442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin LaSusa

February 23, 2024

Dealership Rating
Employee Rating

I and my family have dealt with Apple for over 44 years. They are a Dealer I have trusted to service my vehicles and where I receive honest pricing on my car & truck purchases! More

by R. Bos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2024

Dealership Rating
Employee Rating

I’ve been to Apple Chevy before. Very pleasant delt with same saleswoman she’s really nice. More

by r.erdmann
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

January 23, 2024

Dealership Rating
Employee Rating

I have patronized Apple Chevrolet purchasing numerous new and used cars and trucks there since 1988. In three years I have experienced this dealership decline from a top notch, award winning, business to More

by rewilkerson.930
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jan 23, 2024

rewilkerson.930 responded

Within an hour of posting this review I received a call from the Sales Manager who sounded very upset and angry because I posted this review. He said he thought we had a good relationship. I guess he feels I should be happy with being overcharged $50,000 over MSRP especially when the dealership advertised in print, online, and TV commercials "NEVER PAY OVER MSRP", "HOME OF THE NO MARKET ADJUSTMENT". The Manager immediately became defensive when I explained the deceptive advertising. He said there is a disclaimer for the vehicle I bought. I have copies, screenshots and videos where I can find no such disclaimers. This is characteristic whenever a problem is mentioned. Always justifying their mistakes or diputing a customer complaints. I cannot seem to honestly rate this dealership without such repercussions for simply stating my opinion and perception of my experience after 36 years of loyalty to this business, spending over seven digits of money over the years for sales and service. I regret that it does not seem that Apple Chevy is genuinely interested in hearing of my dissatisfaction, only defending their actions. It does seem to be that loyalty is a one-way street at Apple Chevrolet.

January 20, 2024

Dealership Rating
Employee Rating

Everybody was friendly and extremally helpful. Process was smooth and I Apple would highly recommend Apple Chevrolet More

by richj318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 16, 2024

Dealership Rating
Employee Rating

It was such a friendly place. Great service & very comfortable atmosphere! Very kind sales people. Very respectful! More

by mm1drful
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

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