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Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 10

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

Write a Review

192 Reviews of Luana Cruz

May 30, 2023

Dealership Rating
Employee Rating

Luana was very thoughtful and detailed about what was going on with my vehicle. She contacted me once the car was ready. She also forwarded me the vehicle multi-point inspection and video. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Audi Coral Springs responded

We appreciate your thoughtful review, Sean! We hope to be of service to you again soon!

May 25, 2023

Dealership Rating
Employee Rating

It was a totally professional experience. Clint Briggs should be a candidate for the 2023 Nobel Prize. More

by matthewsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Briggs, Jesse McFarlin

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May 26, 2023

Audi Coral Springs responded

Thank you for this kind review, Matthew!

May 24, 2023

Dealership Rating
Employee Rating

nice and respectful. Fast service. Very detail oriented. Would recommend or visit again soon. Thank you More

by RICKYROUSSEAU21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Giancarlo Lopez , Rodrigo Venegas

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May 25, 2023

Audi Coral Springs responded

Thank you for this kind feedback, Ricky!

May 20, 2023

Dealership Rating
Employee Rating

I would never purchased a car from there I never would send anybody there lead in the real world to me and the guy goodbye More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Meyer

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May 22, 2023

Audi Coral Springs responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 19, 2023

Dealership Rating
Employee Rating

Great super. Luana super star. From the greeting thru the check out a flawless experience More

by js5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Audi Coral Springs responded

We appreciate your marvelous review!

May 17, 2023

Dealership Rating
Employee Rating

Luana did a great job. She explained all of the services and the costs of same. She communicated timely. More

by MCECERE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2023

Audi Coral Springs responded

Thank you for this marvelous review!

May 15, 2023

Dealership Rating
Employee Rating

Luana gave me fantastic service. five star for her.I will recomend them to my friens and family.she is the best More

by JANETHLOST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2023

Audi Coral Springs responded

We appreciate your five-star review, Janet!

May 14, 2023

Dealership Rating
Employee Rating

Luana is great send me a video and called me when Q5 was done I will recommend them to my friens and family More

by Amira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Luan Nuriu, Victor Guida, Giancarlo Lopez

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May 15, 2023

Audi Coral Springs responded

Thank you for this wonderful review, Amira!

May 14, 2023

Dealership Rating
Employee Rating

Luana is very professional, accommodating and responsive. Great service as always from the amazing staff! More

by RACHELELVENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2023

Audi Coral Springs responded

We appreciate your five-star review, Rachel!

May 09, 2023

Dealership Rating
Employee Rating

Fast and Great Service, very friendly, nothing else to comment liked everithing on the job More

by Camilo Dagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Audi Coral Springs responded

Thank you for this five-star review, Camilo!

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