Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 13

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

Write a Review

192 Reviews of Luana Cruz

March 18, 2023

Dealership Rating
Employee Rating

Professional Great customer service On schedule Clean Friendly Courteous Acknowledge customers Personal Informative Nice dealership More

by SICILIANOJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer , Rodrigo Venegas

Mar 20, 2023

Audi Coral Springs responded

Thank you for this wonderful review!

March 17, 2023

Dealership Rating
Employee Rating

I was able to schedule my ETRON for service quickly and Luana handled it promptly and professionally. More

by michael.amato0
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

Audi Coral Springs responded

Thank you, Michael, for your kind words!

March 17, 2023

Dealership Rating
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My service adviser Luana is the best! ! She always goes above and beyond to accommodate me. She is professional, knowledgeable, and extremely kind. I cannot say enough about how happy I am More

by Roxannacastillo
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

Audi Coral Springs responded

Thank you for this kind feedback! Come back again soon!

March 16, 2023

Dealership Rating
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Luana was very helpful and customer friendly! ! I will use her solely for all my Audi needs. More

by steve-reid
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2023

Audi Coral Springs responded

Thank you! We appreciate your kind response, Steve!

March 15, 2023

Dealership Rating
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The service the department was great. Very friendly. Giancarlo is awesome. Very professional. He definitely went above and beyond to ensure a pleasant experience More

by RICHGNYC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Guida, Giancarlo Lopez

Mar 16, 2023

Audi Coral Springs responded

We are glad you are pleased with our services! Come again soon!

March 11, 2023

Dealership Rating
Employee Rating

This dealership and his employees had bring me the best of them. I will recomend it to everyone. Luana Ortiz is the best More

by LUISFLAVORS411
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2023

Audi Coral Springs responded

Thank you for these kind words!

Mar 13, 2023

LUISFLAVORS411 responded

Thank you guys for everything. In particular to Luana Ottiz

March 11, 2023

Dealership Rating
Employee Rating

My service advisor was the very best any dealership could ever ask for. She was helpful, thoughtful and explained in detail the service to be performed. You need more of her….just spectacular! Thank you agai More

by LARRY0WINTER
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2023

Audi Coral Springs responded

Thank you for this generous review!

March 11, 2023

Dealership Rating
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The dealership is what’s warm and inviting. Luana has been a great advisor for me. More

by WILLGBILLINGS
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2023

Audi Coral Springs responded

Thank you! We are happy whenever we receive positive feedback from our clients!

March 10, 2023

Dealership Rating
Employee Rating

I appreciate the quick and easy checkin and checkout process. Service advisor is very responsive. More

by Smorris
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2023

Audi Coral Springs responded

Thank you for these kind words!

March 08, 2023

Dealership Rating
Employee Rating

Luana and the staff were excellent and very professional. I appreciate the Lyft ride and definitely recommend this service center. More

by rolian85
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2023

Audi Coral Springs responded

Thank you for the five star feedback!

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