Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 6

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

Write a Review

192 Reviews of Luana Cruz

October 06, 2023

Dealership Rating
Employee Rating

My service adviser was extremely kind and made sure I didn’t over pay which was a nice relief compared to other dealerships. Everyone there made sure that I was comfortable as I waited. What I love is th More

by Julien Weck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Urena

Oct 09, 2023

Audi Coral Springs responded

Thank you for this thoughtful feedback, Julien! We are glad you had a pleasant experience with us!

October 02, 2023

Dealership Rating
Employee Rating

Es un excelente servicio, Luana es una profesional en lo que realiza , explica lo que le van a realizar a tu auto y el costo antes de que hagan el servicio , el tiempo que tardan está adecuado . En todo More

by cbmg2006
Recommend Dealer
Yes
Oct 03, 2023

Audi Coral Springs responded

We appreciate your kind feedback!

September 30, 2023

Dealership Rating
Employee Rating

Luanna was great! ! She was extremely friendly and very helpful!! She has assisted me in the past and is always great! More

by LAURALABOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Audi Coral Springs responded

Thank you for this kind feedback, Laura!

September 19, 2023

Dealership Rating
Employee Rating

Great always a pleasure to go there. Anything I need they treat it as top priority More

by ELYR1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Audi Coral Springs responded

Thank you for this kind feedback, Elyr!

September 17, 2023

Dealership Rating
Employee Rating

Luana always goes out of her way to keep us informed of the status of our car while being serviced. Excellent customer service! More

by HUBSTERFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Audi Coral Springs responded

Thank you for this kind review!

September 16, 2023

Dealership Rating
Employee Rating

Luana, our service advisor took care of us with ease and professionalism. The service was took less than I regularly do in other dealerships. More

by EACARDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Audi Coral Springs responded

We appreciate your positive feedback!

September 12, 2023

Dealership Rating
Employee Rating

i was very happy with the entire process. The service manager Steven mayer explained everything and was able to get my insurance protection plan covering the expense.The video from the video More

by GSMITH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Audi Coral Springs responded

We appreciate your kind review! We hope to see you again soon!

September 08, 2023

Dealership Rating
Employee Rating

Excelente servicio cálida y profesional atención tiempos cumplidos y responsabilidad en todo momento instalaciones limpias buen ambiente More

by JAMERDELACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Audi Coral Springs responded

We appreciate your five-star review, Jamer!

September 05, 2023

Dealership Rating
Employee Rating

I'm disappointed in this car brand. I need to start the car engine twice for the car to start. It can never detect the key at all, This is super frustrating because this is a BRAND NEW More

by LJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2023

Audi Coral Springs responded

We are sorry to hear of your initial ownership experience. Please contact our service department to schedule an appointment, we will be happy to address your concerns. We look forward to hearing from you.

September 01, 2023

Dealership Rating
Employee Rating

Excellent service. Car was ready on time and everything was communicated clearly to me. Car was clean and ready to go More

by SLPSHARON727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Audi Coral Springs responded

Thank you for this generous review, Sharon!

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