Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 7

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

Write a Review

192 Reviews of Luana Cruz

August 31, 2023

Dealership Rating
Employee Rating

Luana was very pleasant and followed up with me regarding my vehicle when I brought it in. More

by LIZZY_NY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Urena

Sep 01, 2023

Audi Coral Springs responded

We appreciate your thoughtful feedback, Lizzy!

August 22, 2023

Dealership Rating
Employee Rating

Luana Cruz is a a true professional. She is courteous and seems to truly care about customer service. My recent routine service experience was completed promptly and she explained what More

by Lavenderbo.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Audi Coral Springs responded

We appreciate your wonderful review, Deborah! We hope to see you again soon!

August 19, 2023

Dealership Rating
Employee Rating

A++ best Audi dealer got multiple cars from them over the years . Services department is great More

by MOZES16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Audi Coral Springs responded

Thank you for this thoughtful feedback, Mozes!

August 18, 2023

Dealership Rating
Employee Rating

Luana has always been very accommodating, knowledgeable and fair. This is my 5 Audi and compared to the other high end dealerships I have dealt with Sufi Corsl Springs is by far the best… Dr. Dahdah More

by DRDAHDAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Audi Coral Springs responded

Thank you for this kind feedback, Dr!

August 05, 2023

Dealership Rating
Employee Rating

Luana is an asset to the Audi dealer team. She is always there for me and my Audi Q7. She is very professional and knows what she is doing. Great work. Thanks Luana!! More

by leidy_roca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Guida, Al Urena

Aug 07, 2023

Audi Coral Springs responded

Thank you for this wonderful review, Leidy!

August 03, 2023

Dealership Rating
Employee Rating

Luana does a great job of communicating with me whenever I bring my car in for service. More

by tcoll98450
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Audi Coral Springs responded

We appreciate your kind review, T!

July 26, 2023

Dealership Rating
Employee Rating

Car towed as as a breakdown on the highway with my wife as the driver. When received not able to look at the car for 1-2 weeks. Had to rent a car since did not have a second car to drive being seniors we h More

by TOBEPILOT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

July 26, 2023

Dealership Rating
Employee Rating

Luana is fantastic! She provides great communication and Audi Coral Springs always fixes the car correctly the first time. More

by DANLABOW67
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2023

Audi Coral Springs responded

Thank you for this five-star review, Dan!

July 24, 2023

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Employee Rating

Luana is the very best customer service in Audi Coral Springs. She’s worth her weight in gold. More

by CACHITO01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2023

Audi Coral Springs responded

We appreciate your wonderful feedback!

July 23, 2023

Dealership Rating
Employee Rating

Luana handled my visit perfectly and above my expectation . She is always there to help. More

by JAMESGUICE23
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2023

Audi Coral Springs responded

We appreciate your wonderful review, James!

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