Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 8

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

Write a Review

192 Reviews of Luana Cruz

July 22, 2023

Dealership Rating
Employee Rating

Luana is great. She is very prompt, helpful and resourceful. I can’t recommend her enough. More

by HEPGUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Audi Coral Springs responded

Thank you for this positive review, Hepgur!

July 20, 2023

Dealership Rating
Employee Rating

luana is the reason we come to audi coral springs. Her kind consideration, knowledge and excellence in customer service always seem to go above and beyond. She seems to know as much about the car as More

by SSURLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Audi Coral Springs responded

Thank you for this five-star review, S! We hope to see you again soon!

July 19, 2023

Dealership Rating
Employee Rating

I've been going to Audi Coral Springs for over 10 years now and would not go anywhere else for sales or service. They are extremely professional, knowledgeable, and go out of their way to be kind to my Aud More

by skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Audi Coral Springs responded

We appreciate your wonderful feedback! We hope to see you again soon!

July 18, 2023

Dealership Rating
Employee Rating

AJ and the staff at Audi Coral Springs. Never ceases to amaze great job, thank you. More

by ASEGRETO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Audi Coral Springs responded

Thank you for this kind feedback!

July 14, 2023

Dealership Rating
Employee Rating

Taryn was wonderful to work with to finalize my sale on my Audi. She made it easy and delightful. More

by TINASTROCHAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taryn Utterstrom

Jul 14, 2023

Audi Coral Springs responded

Thank you for this positive review, Tina!

July 09, 2023

Dealership Rating
Employee Rating

Clean, organized, professional and I love the free water and coffee. Repairs are too costly. More

by MOTHEROFDRACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Audi Coral Springs responded

Thank you for this thoughtful feedback!

July 05, 2023

Dealership Rating
Employee Rating

Thanks to Bryan , His attention was amazing, very warm , patience y good information. He did what we need to get a better deal with financing, Congrats to him and the team. Luana from service department, More

by LUIS REY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Jarlson , Bryan Flores

Jul 06, 2023

Audi Coral Springs responded

Thank you for this five-star review, Luis! We hope to see you again soon!

July 05, 2023

Dealership Rating
Employee Rating

The work is done professionally . Service is always good. Work that is not done covered by maintenance is very expensive. More

by SCHILLERB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Audi Coral Springs responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

July 02, 2023

Dealership Rating
Employee Rating

Luanna Cruz is excellent and facilitates things to make sure service is given in the best way possible. More

by ED_BELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Audi Coral Springs responded

Thank you for this positive review, Ed!

June 30, 2023

Dealership Rating
Employee Rating

I don't want to write a review except to say Luana is an exceptional service rep More

by JASS60
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Audi Coral Springs responded

We appreciate your positive feedback, Jass!

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