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Lucas Dendaas
Lucas Dendaas at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Lucas Dendaas | Page 8

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.7
105 Reviews
4.7

105 Reviews

Write a Review

105 Reviews of Lucas Dendaas

February 15, 2025

Dealership Rating
Employee Rating

Luke Dendas provided excellent customer service, knowledge. His estimate was accurate and within the timeframe he stated. More

by timj5130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you, Tim, for your business and this review. We're happy to hear that Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

February 10, 2025

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Employee Rating

Very friendly staff. Comfortable waiting area. Very informative of things that need to be done with your vehicle. More

by RICKYB61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Feb 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you, Ricky, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

The replaced battery does not work. It is worse than when I brought it in. More

by JASPER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for bringing this to our attention, Jasper, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Pat Deery pat.deery@russdarrow.com

January 31, 2025

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Employee Rating

Dealer ship was great. Went above and behind to make sure we had everything we needed. More

by NUTTERLLR1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler, Carissa Ferguson

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Feb 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

The members at this shop are very trustworthy and I am glad to have my car serviced her each and every time I come. More

by GIRLW4CATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Rob Jensen

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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan , Jessica Minor

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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dottie, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

They are always kind, let you know exactly what is going on and very timely. More

by TRACIBEYER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, Traci, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive More

by senaamamud2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan , Jessica Minor

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Jan 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

February 08, 2022

Dealership Rating
Employee Rating

I have no problem with the repair and timelines of the work being done. I love the fact that they took me home and picked me up when it was done. More

by bandm812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Fassbender

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Feb 28, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

December 02, 2021

Dealership Rating
Employee Rating

Sales staff made my visit great. Everyone was friendly and the process was very fast. More

by Lin318
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips , Jon Garcia

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Jan 11, 2022

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

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