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Lucas England

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Lucas England | Page 2

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.6

30 Reviews

Overview Reviews (30) Inventory (231)

4.6

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Lucas England

March 18, 2024

Dealership Rating

Employee Rating

Everything went as planned. I had no surprises when I picked my car up. Everyone was professional. I had no surprises when I picked my car up. Everyone was professional. More

by Baberg04wfwf

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Mar 21, 2024 -

Lake Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Team at Lake Chevrolet

March 06, 2024

Dealership Rating

Employee Rating

Fast. Efficient. Fair Fast and efficient. Nick Harmon was great. Lucas England was great. Dave the mechanic that worked on my Tahoe was very educated and h Efficient. Fair Fast and efficient. Nick Harmon was great. Lucas England was great. Dave the mechanic that worked on my Tahoe was very educated and honest. Glad to have worked with these 3 gentleman. More

by luke0120

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Mar 08, 2024 -

Lake Chevrolet responded

Thank you so much for your excellent input, Luke! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Team at Lake Chevrolet

March 01, 2024

Dealership Rating

Employee Rating

They are thorough and good, reminding me of what I need to do next with the mileage I have on the vehicle to do next with the mileage I have on the vehicle More

by jakelew1216

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Mar 04, 2024 -

Lake Chevrolet responded

Jake, thank you for your review! We're glad to hear that you had a positive experience with our service team. Please let us know if you have any questions about the work that was done. Sincerely, The Team at Lake Chevrolet

February 29, 2024

Dealership Rating

Employee Rating

Was very helpful, went straight to the point and told us the price to make sure we were good with it, will be coming back for more service the price to make sure we were good with it, will be coming back for more service More

by daynabartnikowski2

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Mar 01, 2024 -

Lake Chevrolet responded

Thank you for leaving us this great review, Dayna! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Lake Chevrolet

February 20, 2024

Dealership Rating

Employee Rating

Got there early, Lucas took me right away. Fast service. No complaints Got a car wash, ?? Fast service. No complaints Got a car wash, ?? More

by paul

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Feb 22, 2024 -

Lake Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Paul. Please don't hesitate to call if we can help with anything at all. Sincerely, The Team at Lake Chevrolet

February 15, 2024

Dealership Rating

Employee Rating

Great service! Wait was a bit long but the service was great and Lucas was friendly and helpful. Wait was a bit long but the service was great and Lucas was friendly and helpful. More

by michelle.knapp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Feb 16, 2024 -

Lake Chevrolet responded

Thank you for the great feedback, Michelle! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Lake Chevrolet

February 14, 2024

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Employee Rating

I was greeted with a friendly, 'how can I help you? ' Service was fast and Lucas was very friendly and explained what my car needs, the oil change was fast and overall happy with the service! Will be co ' Service was fast and Lucas was very friendly and explained what my car needs, the oil change was fast and overall happy with the service! Will be coming back! More

by lala.gonzalez.311

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Feb 16, 2024 -

Lake Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Lala! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Lake Chevrolet

February 06, 2024

Dealership Rating

Employee Rating

I dropped my truck off and they got started right away. 3 hours later finished. 3 hours later finished. More

by pallen_a0466

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Feb 07, 2024 -

Lake Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Lake Chevrolet

January 31, 2024

Dealership Rating

Employee Rating

Very helpful and accommodating Friendly and good at keeping customer informed with updates and service history keeping customer informed with updates and service history More

by dj2bieszk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lucas England

Helpful 0

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Feb 02, 2024 -

Lake Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Lake Chevrolet

January 16, 2024

Dealership Rating

Employee Rating

I have never had a issue with them for normal maintenance. The are fast and friendly. In the case that I had a less serious but unusual issue that require GM to assist my experience has been less maintenance. The are fast and friendly. In the case that I had a less serious but unusual issue that require GM to assist my experience has been less than ideal. Poor communication and the communications that I have had has been vague. The staff won’t answer questions directly. I am don’t like to text and all the service person does is text me. Even after I told him I prefer to be called. The service manager is nice but seems intentionally not helpful. Not sure my best interest is be severed as a customer. More

by mctaylor_1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nick Harmon

Helpful 0

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Jan 19, 2024 -

Lake Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (414) 281-5000 so we can understand your situation better in order to try and turn your experience around. Thank you, Lake Chevrolet, INC

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Lucas England | Page 2

Service Advisor

Lake Chevrolet

30 Reviews of Lucas England

Dealership Inventory (231 Vehicles)

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