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Lucas England
Lucas England at Lake Chevrolet
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Lucas England | Page 3

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Lucas England

December 05, 2023

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Employee Rating

It's very unorganized I was very frustrated while I was there and very irritated This surveys also stupid More

by pavlakdenise
Recommend Dealer
No

Other Employees Tagged: Lucas England

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Jan 04, 2024

Lake Chevrolet responded

Thank you for taking the time to share your feedback, though we are disheartened to hear about your frustrating experience. Our goal is always to provide a well-organized and comfortable environment for our customers. Your comments regarding the organization and your irritation are concerning, and we take them seriously. Could you please provide more specific details about what aspects of your visit were unorganized or frustrating? This information will be invaluable in helping us understand where we need to improve. Regarding the survey, we apologize if it came across as inconvenient or unhelpful. We strive to make our feedback process as straightforward and valuable as possible, both for our customers and for us in gaining essential insights. If there are particular aspects of the survey that you found bothersome or unnecessary, we would be grateful to learn more so we can make necessary adjustments. We are committed to resolving any issues you faced and ensuring that your next experience with us is a positive one. If you're willing, we'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out to us directly at 414-281-5000. Your satisfaction is our priority, and we hope to have the opportunity to demonstrate our commitment to quality service and customer care

December 01, 2023

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Employee Rating

Friendly and helpful Informative, efficient and courtesy Professional and knowledgeable about my vehicle Offered many options More

by moeclo76
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

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Dec 04, 2023

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 01, 2023

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Luke was personable , and our car was ready for pick up the next day More

by rfellows13
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

Helpful
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Dec 04, 2023

Lake Chevrolet responded

Chevy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2023

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Employee Rating

They also checked a hesitation and my back camera was malfunctioning. They were unable to duplicate the the problem. More

by kcsedo55
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

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Nov 22, 2023

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (414) 281-5000 so we can assist you further.

November 15, 2023

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Employee Rating

I arrived Early. It took a very long time. My previous oil change visit was perfect. A guy helped me out. Answered each question & didn’t lie about resetting my milea More

by Smonique1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juliana Martin

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Nov 18, 2023

Lake Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (414) 281-5000 so we can work towards a resolution.

November 13, 2023

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Exceptional service and great customer service! Helped me utilize my Chevy points to save some money and work with my busy schedule to get my future oil change booked in advance! Would recommend to More

by schultz_leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Maneage, Nick Harmon , Cecilia Rodriguez

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Nov 16, 2023

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. Thanks for the recommendation, and have an amazing day!

November 13, 2023

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Well until you forced me to type something everything was great I gave you a good rating leave it at that More

by Ahelfrey
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Workmanship
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Recommend Dealer
Yes
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Nov 16, 2023

Lake Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 09, 2023

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Employee Rating

Lucas is always professional and knowledgeable. Addresses everything everytime. Gets me in and out in quick as possible. Always follows up after. Main reason I keep going back for service when o More

by RPweed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Harmon , Steve the mechanic

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Nov 11, 2023

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2023

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Employee Rating

They were the closest dealer for recall work near me, they did the work as expected More

by rollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Juliana Martin , Luis Morales, Steven Thomas

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Nov 05, 2023

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

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Employee Rating

Lake Chevrolet is Very reliable , clean place and people are very friendly And profesional I will recommend my friends to go there for service More

by cinnay1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Juliana Martin , Luis Morales, Steven Thomas

Helpful
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Nov 02, 2023

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

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