Lucas England | Page 3

I only go to the dealership when I have to. This one is more reliable and has been honest with me on multiple vehicles I’ve had. They will remain my first choice. This one is more reliable and has been honest with me on multiple vehicles I’ve had. They will remain my first choice. More

by JOHNMWILLIAMS_3 Verified Customer Verified Customer

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Love this dealership. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept. More

by CANDEEB9 Verified Customer Verified Customer

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My visit was for routine maintenance on my 2014 Chevy Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i notic Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i noticed that they'd vacuumed the interior--nice touch! My service report was concise, and one item that will require attention in the future was brought to my attention. I used an online Service Special Coupon, so the final cost of the service was very competitive. It was a good experience and I'll be back! RayB More

by RayB Verified Customer Verified Customer

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It was honestly amazing. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. More

by jaylen200414 Verified Customer Verified Customer

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The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder what the problem is. Lucas England does an outstanding job, in spite of the fact that he seems to be the only Advisor left. I think he deserves a healthy raise. More

by westphal666 Verified Customer Verified Customer

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My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle service. More

by TKRISKA Verified Customer Verified Customer

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I waited 30 minutes to be helped because the system was down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash it and I asked for it to be washed when I dropped it off. More

by Chipledm Verified Customer Verified Customer

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Scheduled appointment for 5 days out. Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t done. The only thing performed was an oil change. They told me they would order the part, and call me when it arrives. I still haven’t been called. Why didn’t they just order the part when I scheduled my appointment?! More

by MCKELVEYJ37 Verified Customer Verified Customer

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The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!! They took care of all my needs!! Thanku so much!! More

by breunig.carrie Verified Customer Verified Customer

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Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. efficiently and quickly. Very nice person to deal with. More

by MMOSINSKI Verified Customer Verified Customer

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