Lucas Lapins
Lucas Lapins at Destination Nissan
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Lucas Lapins | Page 2

Service Advisor

Destination Nissan

770 Central Avenue
Albany, NY 12206

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Lucas Lapins

January 05, 2023

Dealership Rating
Employee Rating

Under warranty, extra warranty, still trying to upcharge for frivolous nonsense instead of fixing car More

by Car review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 28, 2022

Dealership Rating
Employee Rating

Absolutely wonderful experience from sales to service and everyone in between. I would highly recommend. More

by Just68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2022

Dealership Rating
Employee Rating

I had to bring car in for recall and oil change. Recall could not be completed due to rust issue on my car so have to wait for part he ordered. Luke was friendly professional and informative. It More

by Gbrooks529
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 11, 2022

Dealership Rating
Employee Rating

Service advisor Chad was a gentleman. He explained everything thoroughly. I would recommend Destination Nissan for all your service needs. A+ More

by Just68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2022

Dealership Rating
Employee Rating

Always have a great experience here! Everyone is professional, friendly, knowledgeable and go out of their way to help you. I recommend Destination Nissan to everyone. More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 26, 2022

Dealership Rating
Employee Rating

outstanding communication and transparency. they were quick and efficient. would recommend them to everyone! Chad while short is stature, played a HUGE role in making sure my experience at dest More

by Onyourleft97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2022

Dealership Rating
Employee Rating

Great service. Due to my work schedule, I was unable to bring my car in the day of my appointment . I was given the option to drop off the night before and pick up More

by maddy729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 30, 2022

Dealership Rating
Employee Rating

The service department was wonderful and efficient. Thank you as always for being so professional. More

by Sisskev
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 26, 2022

Dealership Rating
Employee Rating

I stopped by yesterday, to see service advisor about a part that fell off our new car while driving. I asked if he would look at my car(which was parked in front of him). He looked at me and said "I need More

by misseden46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 22, 2022

Dealership Rating
Employee Rating

I always bring my car in for service here and am pleased with how they take care of me and my car. Being a woman, you have to be careful as some places try to rip you off thinking that you don’t know anyth More

by AREMORRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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