Lucas Luchsinger | Page 2

Holm Buick GMC responded

Thank you for the wonderful feedback! Going above and beyond is something our service team takes to heart, and it's great to hear that Lucas, Derek, and Josh all delivered on that with clear communication and a professional, positive attitude from start to finish. We truly appreciate you taking the time to share your experience and look forward to serving you again! Sincerely, the Holm Buick GMC team of Salina

Holm Buick GMC responded

Thank you so much, Darrell! We're thrilled to hear that your experience with our team was both professional and friendly, and that scheduling worked out smoothly for you. Being industrious and attentive to our customers' time is something we take great pride in. We look forward to working with you again! Sincerely, the Holm Buick GMC team of Salina

Holm Buick GMC responded

Nancy, seventeen cars — now that is a relationship built on trust! We are so grateful for your loyalty over the years and are glad we continue to earn your confidence with each visit. Quick, friendly service is something we work hard to deliver every single day, and it's wonderful to hear we hit the mark again. Here's to many more down the road! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the 4-star review, Dave! We are pleased to hear that our staff was professional and friendly during your visit and that your work was completed in a timely manner. We truly appreciate your recommendation to friends and family and look forward to providing that same quality work in the future! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the 5-star review! We take great pride in being prompt and professional, and it’s wonderful to know you can count on us to get your vehicle fixed and back to you right on time. We appreciate your continued trust in our service department! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, doeringrhonda, for the 5-star review! We are so glad to hear that we could make your service visit "easy peasy" for you. Providing prompt, friendly service while taking great care to keep your vehicle clean is exactly what we aim for. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Joel67maldonado, for the 4-star review! We are happy to hear that you experienced reliable, consistent, and professional service from our team. We know how important it is to stay on the move, so we are glad we could provide you with a loaner vehicle while your car was being worked on. We appreciate your business and look forward to seeing you again for your future service needs! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Barney, for the 5-star review! We are so happy to hear that we could help you out with a loaner car while your vehicle was being repaired. We know how important it is to keep your day moving and finish your work, so we’re glad we could provide that convenience for you. We appreciate your kind words and are glad you're happy with the results! We look forward to seeing you again. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Krguthrie, for the phenomenal 5-star review! We are thrilled to hear that Holm Buick GMC provided exceptional service, friendly staff, a smooth process, and truly exceeded all expectations! This feedback perfectly summarizes our commitment to providing outstanding Customer Care. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—are greatly appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Gerstenkorn, for the excellent 5-star review! We are delighted to hear about your smooth and pleasant service experience. We appreciate your feedback that you were greeted right away with a warm, happy greeting and that we made sure you had access to the lounge and a fresh cup of coffee. We are thrilled that the process was so quick—you were on your way in less than an hour! We appreciate you noting that we went over everything completed and provided a clear printout of the checks performed. Efficiency and clear Communication are key to our commitment to exceptional Customer Care. Sincerely, the Holm Automotive Team of Salina.