Lucas Luchsinger | Page 3

Holm Buick GMC responded

We sincerely apologize for the inconvenience and frustration you experienced with your recent visit to Holm Automotive Center of Salina. We understand that the intermittent nature of your car's starting issue made it difficult to diagnose and resolve. We regret that we were unable to identify the root cause of the problem during your four-day . Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words about Lucas Luchsinger, Derek Duncan, and Mason Bettles. We're so glad to hear that you had a positive experience with them and that they were able to take good care of your vehicle. We hope to see you soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Great to hear the team was working together to get the vehicle information you needed. We pride ourselves on the knowledgeable people we are surrounded with and are constantly training to improve our core knowledge. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Hi [reviewer name], Thank you so much for your positive review! We're so glad to hear that Lucas was able to greet you promptly and confirm your service request. We're also happy to hear that he kept you updated on the status of your vehicle, and that you were satisfied with the work that was done. Lucas is a valuable member of our team, and we're proud of the commitment he shows to our customers. He is always happy to go the extra mile to make sure that our customers have a positive experience at our dealership. We appreciate you taking the time to leave us a review, and we're so happy to have you as a customer. We hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC. We greatly appreciate your feedback and are glad that we could be of assistance during your breakdown on I-70. At Holm Buick GMC, providing exceptional service and going above and beyond for our customers is what we strive for. We understand how stressful breakdowns can be, especially on the highway, and we're glad that our service team could take care of you and your repairs promptly. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Kylee, thank you for taking the time to share your review of your service visit at Holm Buick GMC! We greatly appreciate your kind words and are delighted to hear that you had a positive experience with us. Ensuring that your car was fixed correctly and in a timely manner is always our goal, and we're glad we could accomplish that for you. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs. We look forward to serving you in the future and providing you with the same level of excellent service. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking the time to share your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a great experience with us. Providing prompt and efficient service is a priority at Holm Buick GMC, and we're glad that we could accommodate your needs by getting you in for service on the same day you called. Our team is dedicated to ensuring our customers' vehicles are well taken care of, and we're thrilled that we could assist you promptly. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and are here to help with anything you may need. Once again, thank you for choosing Holm Buick GMC for your service needs. Safe travels, and we'll be ready to assist you whenever you contact us again! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking the time to review your service visit at Holm Buick GMC! We're thrilled to hear that you had a fantastic experience and that our team provided you with great work. We take pride in our commitment to excellence and ensuring that your vehicle receives top-notch service. It's great to know that we were able to address and fix the tire issue you weren't even aware of during your visit. Our dedicated technicians are trained to identify and resolve any potential issues, providing you with peace of mind. Your satisfaction is our priority, and we greatly appreciate your trust in our dealership. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Buick GMC, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina