Lucy Aguilar | Page 16

LUCY AGUILAR IS A TOP-NOTCH SERVICE ADVISOR. SHE IS KNOWLEDGEABLE, COURTEOUS, EFFICIENT, AND VERY EXPERIENCED. SHE IS THE EPITOME OF WHAT EXCELLENT CUSTOMER SERVICE IS SUPPOSED TO BE. SHE ALW SHE IS KNOWLEDGEABLE, COURTEOUS, EFFICIENT, AND VERY EXPERIENCED. SHE IS THE EPITOME OF WHAT EXCELLENT CUSTOMER SERVICE IS SUPPOSED TO BE. SHE ALWAYS GOES THE EXTRA MILE TO MAKE SURE MY EXPERIENCE AT THE DEALERSHIP GOES WELL AND THE SERVICE IS PERFORMED THOROUGHLY AND ACCURATELY. JIM H / 11-17-2024 More

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I was overcharged and no one noticed it til I pointed it out. I had already paid by credit card so my advisor had to go to the Finance department to get a refund sent back to my credit card. out. I had already paid by credit card so my advisor had to go to the Finance department to get a refund sent back to my credit card. More

by AUDAPED Verified Customer Verified Customer

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The serviced provided by my service advisor Lucy Aguilar and the team was excellent as usual. Thank you! and the team was excellent as usual. Thank you! More

by I.VICENTE Verified Customer Verified Customer

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BMW Sarasota is an exceptional Big Time Car dealer and service center. They handle some of the largest numbers of bmw's in the country and don't with skill and professionalism. The service area is among t service center. They handle some of the largest numbers of bmw's in the country and don't with skill and professionalism. The service area is among the best in the country. More

by STobin Verified Customer Verified Customer

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The check in was fine and the service person was courteous and efficient. The wait time for service was as predicted. My vehicle was returned clean inside and out. Overall a very good experience. courteous and efficient. The wait time for service was as predicted. My vehicle was returned clean inside and out. Overall a very good experience. More

by Kielekmh Verified Customer Verified Customer

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Enjoyed the video check of my vehicle! Was very thorough and liked knowing that everything was inspected Was very thorough and liked knowing that everything was inspected More

by stephenquinnp Verified Customer Verified Customer

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Took us same day as had flat tire and they found a nail in a second as well. Was appreciative of the same day service. in a second as well. Was appreciative of the same day service. More

by WBDAVIDSON Verified Customer Verified Customer

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Very professional to deal with. Eddie Cintron in sales is the best and Lucy in service gets the job done. Eddie Cintron in sales is the best and Lucy in service gets the job done. More

by mburzminski Verified Customer Verified Customer

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Exceptional clean The people there are very knowledgeable and friendly everyone appears to know what they’re doing and they don’t mind doing it. Thank you. and friendly everyone appears to know what they’re doing and they don’t mind doing it. Thank you. More

by cjnn35 Verified Customer Verified Customer

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I have been pleased with the Sarasota BMW service center. Following Milton, the center was overwhelmed with insurance adjuster requests. My service took longer than usual but I was kept informed and was serv Following Milton, the center was overwhelmed with insurance adjuster requests. My service took longer than usual but I was kept informed and was serviced as quickly as they could. More

by JBDURKIN1 Verified Customer Verified Customer

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