Lucy Aguilar | Page 19

Lucy is the best representative you could have for professionalism and caring. She gives new definition to customer service. professionalism and caring. She gives new definition to customer service. More

by KLVDV10 Verified Customer Verified Customer

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The communication from the service rep was excellent from the moment the car arrived by tow truck till I picked it up the moment the car arrived by tow truck till I picked it up More

by KATHYMURPHY Verified Customer Verified Customer

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Lucy was very friendly and provided Great Service! We surely be back in the future! We surely be back in the future! More

by VLADIMIR Verified Customer Verified Customer

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Lucy really help me out. They waited for me to get a different car battery. I also was able to get a rental car for that afternoon at no cost and the second time over there a They waited for me to get a different car battery. I also was able to get a rental car for that afternoon at no cost and the second time over there and Uber over to the nail salon not far away made it all much more productive thank you Lucy. More

by rebecca.ballette Verified Customer Verified Customer

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Our service advisor was Lucy. She was absolutely amazing! She was friendly, helpful, and kept us informed throughout the entire process. She was a pleasure to work. She was absolutely amazing! She was friendly, helpful, and kept us informed throughout the entire process. She was a pleasure to work. More

by Corey Verified Customer Verified Customer

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I was very happy with the efficiency and speed. Very professional. The car was ready at a time they promised Very professional. The car was ready at a time they promised More

by FARZAD TEIMOURI Verified Customer Verified Customer

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Easy to make an appointment. Excellent and prompt service provided. Car returned washed and clean. Excellent and prompt service provided. Car returned washed and clean. More

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Excellent service and communication via text. Explained and understood issues that seemed bizarre but was able to diagnosis quickly Explained and understood issues that seemed bizarre but was able to diagnosis quickly More

by XPTLSMITH Verified Customer Verified Customer

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Lucy helped me out so much ! ! Was my first time at bmw and she helped me during my appointment with car service . ! Was my first time at bmw and she helped me during my appointment with car service . More

by juniorr9411 Verified Customer Verified Customer

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I was very pleased with the customer service I received from Lucy. Always had clear communication and never pressured to do anything. Your facility is definitely top notch from Lucy. Always had clear communication and never pressured to do anything. Your facility is definitely top notch More

by LORIKLEIN48 Verified Customer Verified Customer

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