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Luigi Devoto
Luigi Devoto at BMW of Darien

Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Luigi Devoto

September 28, 2026

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Employee Rating

Barbara has been our contact at BMW for many years and has always been extremely courteous, knowledgeable, and helpful. More

by fbgentil
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Elvis Olavarria

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Sep 28, 2026

BMW of Darien responded

We are so grateful for your positive feedback about Barbara! We'll be sure to pass along your kind words to her, we look forward to your next visit! - BMW of Darien

October 23, 2025

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Employee Rating

There seems to be a big difference from the last time I had my car serviced at BMW of Darien. Pleasant area to wait with coffee machine and water. More

by CG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

BMW of Darien responded

We're so glad you noticed a difference during your last visit and enjoyed the waiting area! Thank you for choosing BMW of Darien and for sharing your experience. See you next time!

October 19, 2025

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Impressive professional customer service in the service shop and nice environment to wait in, great experience. More

by Luffzing
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

BMW of Darien responded

Thank you for sharing your five-star review of our team! We hope to see you again in the future at BMW of Darien.

October 13, 2025

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Employee Rating

Amazing service, had brake pad lights flashing and they took me right away with no appointment, gave me loaner and fixed next business day. None better. More

by Pat
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 14, 2025

BMW of Darien responded

Pat, we're pleased we could resolve your vehicle's brake pad lights so efficiently. Thanks for trusting BMW of Darien with your business! See you next time!

September 19, 2025

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Service was prompt. Luigi was informed and guided me though some options. Very nice service center. The car was ready before they said it would be. More

by Tom McVeigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2025

BMW of Darien responded

Tom, thank you for sharing your feedback about Luigi. We appreciate your business and look forward to seeing you again at BMW of Darien! Safe travels!

September 18, 2025

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Employee Rating

Always a pleasant experience: These guys know what they're doing. Communication is courteous and prompt. More

by LS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2025

BMW of Darien responded

We’re happy to hear that both our team’s expertise and communication have made your visits enjoyable. Thank you for choosing BMW of Darien! Safe travels ahead!

August 28, 2025

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Employee Rating

Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More

by edmccarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Samperi, Vince Pampena, TJ Telesco, Dan Eager

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Sep 22, 2025

BMW of Darien responded

Ed, I apologize for the delay with your service. We strive to provide timely updates and it's clear we fell short here. I would like to discuss your feedback, as there seems to be some confusion regarding our parts and where they are made. Please reach out at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

July 30, 2025

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Employee Rating

Great dealership. Kind people and very helpful and attentive. I have been a loyal customer for years and will continue to be. More

by taylor33390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2025

BMW of Darien responded

We love to hear that you feel well taken care of by our team! Thank you for being part of our BMW of Darien family and for sharing your support. See you next time!

July 27, 2025

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Employee Rating

I had the oil changed on my BMW 320 at the Darien BMW dealership and they did a great job. More

by Rick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 29, 2025

BMW of Darien responded

Thanks for putting your trust in the BMW of Darien team, Rick! Safe travels ahead!

July 23, 2025

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Employee Rating

Keith was excellent and highly communicative! !! he was able to resolve my problem in a very timely manner More

by Goldngia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Zarembski

Print
Jul 23, 2025

BMW of Darien responded

Thank you for sharing your positive feedback about Keith and our service team! We appreciate your business and hope to see you again at BMW of Darien!

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