Vince Pampena
Vince Pampena at BMW of Darien
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Vince Pampena

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
362 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

39 yrs, 3 mos

4.8

362 Reviews

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362 Reviews of Vince Pampena

October 08, 2024

Dealership Rating
Employee Rating

First class support and service from the whole team at Darien. Go to dealership in Ct for BMW More

by DJL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Cosgrove

Oct 08, 2024

BMW of Darien responded

We appreciate the stellar review here at BMW of Darien!

September 26, 2024

Dealership Rating
Employee Rating

The best - they listen, they care about your car and your experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. More

by jimcampbell13
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2024

BMW of Darien responded

Jim, we're delighted to hear that you had such a positive experience with BMW of Darien! Thanks for sharing your feedback and for choosing us. Safe driving!

September 22, 2024

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Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. More

by davidjaffe59
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Recommend Dealer
Yes
Sep 23, 2024

BMW of Darien responded

David, we're glad to hear Vince provided excellent service and kept you informed during your visit at BMW of Darien. Thanks for the positive feedback!

September 10, 2024

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Employee Rating

Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

by jejperkins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez

Sep 11, 2024

BMW of Darien responded

Thank you for the high recommendation! We're glad to hear that our team at BMW of Darien kept you well-informed and provided excellent service. We appreciate your support!

September 05, 2024

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Well run shop, Vince pampena a top notch service advisor. Give him a call, very conscientious and honest More

by La Otro
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Recommend Dealer
Yes
Sep 05, 2024

BMW of Darien responded

We're delighted to hear that Vince provided top-notch service at BMW of Darien! Thanks for the great feedback and recommendation.

August 28, 2024

Dealership Rating
Employee Rating

Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response More

by Davidmace
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Recommend Dealer
Yes
Aug 29, 2024

BMW of Darien responded

David, we're delighted to hear you had a positive experience with our team at BMW of Darien. Thanks for sharing your feedback!

August 08, 2024

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We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou More

by Jtc
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Service Communication
Recommend Dealer
Yes
Aug 08, 2024

BMW of Darien responded

Thank you for sharing your experience! We're glad our BMW of Darien Service Department could quickly diagnose and fix the issue under warranty. Enjoy driving your car like new again!

July 30, 2024

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Employee Rating

it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW . More

by steve.iannone
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Recommend Dealer
Yes
Jul 31, 2024

BMW of Darien responded

Steve, we're delighted to hear you enjoyed the friendly atmosphere at BMW of Darien. Thanks for recommending us to your friends!

July 30, 2024

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Employee Rating

As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service.. More

by Dan.wilczynski
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Recommend Dealer
Yes
Jul 31, 2024

BMW of Darien responded

Dan, we're delighted to hear you had another great experience with us at BMW of Darien. Thanks for your continued trust and support!

July 28, 2024

Dealership Rating
Employee Rating

Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More

by Ptregurtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez

Jul 29, 2024

BMW of Darien responded

We're glad to hear you had a positive experience with our team at BMW of Darien. Thanks for the feedback!

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