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Luigi Devoto
Luigi Devoto at BMW of Darien

Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Luigi Devoto

September 19, 2025

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Service was prompt. Luigi was informed and guided me though some options. Very nice service center. The car was ready before they said it would be. More

by Tom McVeigh
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Service Time
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Recommend Dealer
Yes
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Sep 22, 2025

BMW of Darien responded

Tom, thank you for sharing your feedback about Luigi. We appreciate your business and look forward to seeing you again at BMW of Darien! Safe travels!

September 18, 2025

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Always a pleasant experience: These guys know what they're doing. Communication is courteous and prompt. More

by LS
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Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

BMW of Darien responded

We’re happy to hear that both our team’s expertise and communication have made your visits enjoyable. Thank you for choosing BMW of Darien! Safe travels ahead!

August 28, 2025

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Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More

by edmccarrick
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Samperi, Vince Pampena, TJ Telesco, Dan Eager

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Sep 22, 2025

BMW of Darien responded

Ed, I apologize for the delay with your service. We strive to provide timely updates and it's clear we fell short here. I would like to discuss your feedback, as there seems to be some confusion regarding our parts and where they are made. Please reach out at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

July 30, 2025

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Great dealership. Kind people and very helpful and attentive. I have been a loyal customer for years and will continue to be. More

by taylor33390
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Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

BMW of Darien responded

We love to hear that you feel well taken care of by our team! Thank you for being part of our BMW of Darien family and for sharing your support. See you next time!

July 27, 2025

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I had the oil changed on my BMW 320 at the Darien BMW dealership and they did a great job. More

by Rick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

BMW of Darien responded

Thanks for putting your trust in the BMW of Darien team, Rick! Safe travels ahead!

July 23, 2025

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Keith was excellent and highly communicative! !! he was able to resolve my problem in a very timely manner More

by Goldngia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Zarembski

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Jul 23, 2025

BMW of Darien responded

Thank you for sharing your positive feedback about Keith and our service team! We appreciate your business and hope to see you again at BMW of Darien!

July 16, 2025

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Scheduling was efficient, Luigi contacted us quickly and kept us updated on their work. The video inspection was a pleasant surprise. More

by MK
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

BMW of Darien responded

MK, we appreciate your strong recommendation of Luigi's great work! Thank you for trusting BMW of Darien with your recent service visit. We wish you safe and happy miles ahead!

July 16, 2025

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Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More

by annmariecoburn5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

BMW of Darien responded

We couldn’t be happier to learn that you enjoy working with Luigi and the BMW of Darian team so much! Thank you for being a loyal customer and for sharing your kind feedback. See you at your next visit!

July 14, 2025

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I appreciated the updates via texts. The service manager was very accessible and responded quickly to my questions More

by Gary
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Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

BMW of Darien responded

Hi Gary, thank you for sharing your great review of our updates and communication here at BMW of Darien!

June 30, 2025

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Employee Rating

The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees More

by lizsan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena, Jaime Gonzalez, Keith Zarembski, TJ Telesco, Dan Eager , Bill Skorvanek

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Jul 02, 2025

BMW of Darien responded

We're happy to hear that you had an excellent experience with our team at BMW of Darien! Thank you for highlighting the professionalism and friendliness of our staff. We look forward to serving you again in the future!

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