Luis Arboleda | Page 17

I have had my car for 6 years and I always allowed Nissan to service my car for everything. I loved Junior who worked in service because he always assured me that he would take care of any issues and he did. to service my car for everything. I loved Junior who worked in service because he always assured me that he would take care of any issues and he did. I paid for a brand new battery and Nissan service department installed a used faulty battery. My car started to cut off and I had to get jumps numerous times so, I let my mechanic look at it because he had to jump it for me one morning. He showed me that the battery was old and leaking battery fluid with white crusty build up on it. I immediately called Junior and he had me bring the car in. He admitted that the battery was old/used and I cried because it was sad that you pay for something and car dealerships pocket money by giving you way less than what you paid for. Junior gave me a new battery and I haven't had problems since. Luis was the one who I purchased the battery under. During my last experience Luis was very disrespectful and nasty. I have NEVER been treated that way there. He even told me I don't have a right to question him about doing his job because I asked was this and that done to my car. I waited for 2 hours for a ride to get my car because Luis procrastinated to call my ride. It was MESS! I have NEVER experienced before. I went completely off on him and told him I was writing corporate because I am. I will NEVER bring my car back as long as Luis is working there. He laughed when I said I was reporting him. He's disgusting in customer service skills. He should not be working in that area at all! More

by TASHEWAMINICK Verified Customer Verified Customer

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Good experience. They were very professional and know how to run a business. Thank you. They were very professional and know how to run a business. Thank you. More

by JOSEPHLAROCCO Verified Customer Verified Customer

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Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! Everyone is friendly and helpful.. all around pleasant experience! More

by NONE23 Verified Customer Verified Customer

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Everything was excellent, except this time they didn't send me the inspection video of what they do to the vehicle. send me the inspection video of what they do to the vehicle. More

by otoniel.funes222 Verified Customer Verified Customer

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Not good at all don't like them will not even buy a bike from them will not recommend them to anyone from them will not recommend them to anyone More

by genellecorales Verified Customer Verified Customer

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I have been servicing my car for the past 15 years with Napoli Nissan and Luis is a great service advisor. I will recommend every customer to him. Napoli Nissan and Luis is a great service advisor. I will recommend every customer to him. More

by Naz Verified Customer Verified Customer

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Very professional and knowledgeable they were able to solve the problem Did a wonderful job with the vehicle solve the problem Did a wonderful job with the vehicle More

by takarawhitley Verified Customer Verified Customer

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As usual, the service at Napoli Motors was outstanding, and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant- I don't know why anyone would go anywhere else. More

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One of the better experiences I've had with a dealership service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No su service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No surprises! More

by Jim Verified Customer Verified Customer

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Worst experience i've ever had. . Better off taking your car to the neighborhood car shop. . Better off taking your car to the neighborhood car shop. More

by jonjondelvalle28 Verified Customer Verified Customer

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