Luis Belen
Luis Belen at Maus Acura of North Tampa

Luis Belen | Page 5

Internet Sales Manager

Maus Acura of North Tampa

11025 N Florida Ave
Tampa, FL 33612

Contact Me
4.9
54 Reviews

Born in Puerto Rico raised in Brooklyn NY. Married to High school sweetheart for 35 years

Industry Experience

29 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.9

54 Reviews

Write a Review

54 Reviews of Luis Belen

August 23, 2021

Dealership Rating
Employee Rating

Purchased an acura used on 8/11 from Luis Belen . I asked him twice about maus care on the vehicle He lied to my wife and i twice he said it went up to 2499. I checked and it is 2499 for new and 1999 on use More

by j.b.mastro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 16, 2021

Dealership Rating
Employee Rating

Maus Acura is amazing! I leased a 2021 TLX in late January and fell in love instantly. Car buying has always been a source of aggravation for me, but Luis was courteous, respectful, and answered all o More

by dancecoach060198
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meredith Balasco

Jun 18, 2021

Maus Acura of North Tampa responded

"Car buying has always been a source of aggravation for me, but Luis was courteous, respectful, and answered all of my questions" Thank you for taking the time to share your 5 Star experience!

April 24, 2021

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Employee Rating

Lee was excellent with, no pressure. Didn't even know wanted an A spec rdx until he showed it to us.. Robert in service is great. More

by Mike and Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Houston , Angelo Antoulinakis, Robert Walker

Apr 27, 2021

Maus Acura of North Tampa responded

Thank you for sharing this great review and recognizing Lee and Robert! We really appreciate the feedback from our valued customers.

March 30, 2021

Dealership Rating
Employee Rating

If you want an amazing car buying experience, ask for Luis Belen. He treats his customers like family. And offered the best deal in town. Thanks again. Yanet and Leo Lee. More

by Marine One Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Deleo

Apr 13, 2021

Maus Acura of North Tampa responded

Army Vet Leo we appreciate your business. Luis is one of our best and he works with referral business so send someone his way and he will send you a nice thank you! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

January 30, 2021

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Employee Rating

Outstanding from test drive through final paperwork. No arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experi More

by Plummerarf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack

Jan 31, 2021

Maus Acura of North Tampa responded

This has to be one of the best reviews that we've seen! Thank you Mr and Mrs Plummer for the kind words. Maus Acura is excited to welcome you to the family!

January 27, 2021

Dealership Rating
Employee Rating

I am so sad about my purchase. I bought a MDX in May 2020 and have had issues with it every since. I recently brought it to the service center and absolutely nothing is "fixable". The car is just glitched. T More

by tina a.
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: I do not remember their name - had to choose one at random

Jan 30, 2021

Maus Acura of North Tampa responded

Tina we are sorry to hear of your dissatisfaction with MDX. Jim Smith our service manager informed us that we tried to diagnose and find the issues you are experiencing. Albert White our General Manager would be happy to discuss anything we can do to further assist. Please reach out to him. Albert White 813.669.4684 or awhite@mausfamilyauto.com

October 22, 2020

Dealership Rating
Employee Rating

My husband and I had a great experience purchasing our new MDX with Luis at Maus. We were never pressured and given a fair price with our trade in. All the staff was gracious and helpful. We will be ba More

by KellyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Deleo

Oct 26, 2020

Maus Acura of North Tampa responded

Congratulations on your new MDX, Kelly! We're glad to hear Luis and our team provided you with an excellent car-buying experience, and we appreciate your positive feedback! Welcome to the Maus Family, and enjoy your new vehicle!

September 28, 2020

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Employee Rating

Everyone was very helpful and knowledgeable. Luis helped me pick an Acura MDX truck for my wife. Will go back to MAUS Acura. Thank you 😊 More

by Transdiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Maus Acura of North Tampa responded

Congratulations on your new MDX! We appreciate the opportunity to have earned your business and hope you enjoy your new vehicle! We look forward to continuing to serve you in the future! Enjoy!

August 25, 2020

Dealership Rating
Employee Rating

I was initially looking to buy a Subaru. However, after talking to a Subaru dealer I decided to take a look at the Acura MDX. I contacted Maus Acura online and immediately Luis Belen contacted me. I let More

by wjanaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Pagan

Aug 31, 2020

Maus Acura of North Tampa responded

Thank you so much for the great review - we're honored to hear this! We appreciate the opportunity to have earned your business, and we're glad to hear you had a 5-star experience with us. Congratulations on your beautiful new MDX and welcome to the Maus Family! We look forward to continuing to serve you.

August 03, 2020

Dealership Rating
Employee Rating

Best customer service ever, they took care of all my need, there treat was amazing, I am very happy with my new mdx, thank you. More

by M@rio9599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Fajardo, Meredith Balasco , Angelo Antoulinakis, Savanna Bollinger, Jeshua Casanova, Lily Do, Matt Johns

Aug 10, 2020

Maus Acura of North Tampa responded

Congratulations on your new MDX! Thank you for allowing us the opportunity to earn your business, and for taking the time to share this positive feedback. We're glad to hear our team took good care of you and provided you with an excellent car-buying experience. Enjoy your new vehicle & welcome to the Maus Family!

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