Luis Belen | Page 4

Easy process and would buy from this dealership again in the near future. Thank you all! the near future. Thank you all! More

by shane.stone3 Verified Customer Verified Customer

Report | Print

Luis Belén and Alex were very professional. Luis answered my online inquiry very promptly. The negotiation process was very professional and we didn’t filled rushed. Luis answered my online inquiry very promptly. The negotiation process was very professional and we didn’t filled rushed. More

by EVELYNLEBRON Verified Customer Verified Customer

Report | Print

Robert was amazing as always! ! He made a potentially complicated situation super simple and smooth!! ! He made a potentially complicated situation super simple and smooth!! More

by YOULANDAMCASTRO Verified Customer Verified Customer

Report | Print

Jason and Alex were awesome. No pressure buying experience and gave off a family business vibe. Couldn't be happier with both the vehicle and dealership. No pressure buying experience and gave off a family business vibe. Couldn't be happier with both the vehicle and dealership. More

by KENT.CALDWELL Verified Customer Verified Customer

Report | Print

Luis Belen was fabulous. Alexandra in finance was great too. They treated me well on my trade. Alexandra in finance was great too. They treated me well on my trade. More

by cford0428 Verified Customer Verified Customer

Report | Print

Did not honor deal verbally agreed upon. Used semantics, lying, and chain of command to reduce culpability. Poor customer service and sales experience. Does not think long-term just hungry f Used semantics, lying, and chain of command to reduce culpability. Poor customer service and sales experience. Does not think long-term just hungry for a sale. Overall friendly attitude and atmosphere. Management leaves staff out to dry. More

by JZ Verified Customer Verified Customer

Report | Print

Service was excellent. From start to finish. I was extremely impressed with everything and everyone. From start to finish. I was extremely impressed with everything and everyone. More

by mona.sylvestre Verified Customer Verified Customer

Report | Print

Luis was great to deal with and my mdx is beautiful. I would recommend to others. I would recommend to others. More

by HARPERTUTUCLOSET Verified Customer Verified Customer

Report | Print

Kept me informed of progress and professional conversation. Worth the drive from a different hometown. conversation. Worth the drive from a different hometown. More

by cheryl_719 Verified Customer Verified Customer

Report | Print

Visited yesterday to lease a 2021 RDX A-Spec AWD and trade in my current lease. First noticed the difference in online price and price at dealer due to Maus care something that I could never use but wa trade in my current lease. First noticed the difference in online price and price at dealer due to Maus care something that I could never use but was told they could take it off the price. Before going to Maus I already knew what my trade in was worth having been given several offers from other dealerships. After sitting down at salespersons desk they came back with a trade in value of we will pay off the balance due on your lease (only 10 months left). This offer was $6K less than the lowest offer we received and $9K less than the highest and $12 lower than open market. After seeing how irate I was he tried double talking and justifying there low ball offer. If you want to get treated fairly do not go to Maus because they will not treat you like family. I did not give them a chance to come back with another offer because I was not there to play numbers games. If I could have given a zero that is what I would have given. More

Report | Print