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Luis Caraveo
Luis Caraveo at Group 1 Ford El Paso

Luis Caraveo | Page 2

Used Car Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
46 Reviews
4.6

46 Reviews

Write a Review

46 Reviews of Luis Caraveo

April 09, 2026

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Employee Rating

It was great ,excellent service, Mrs Jessica Sanches explained everything and kept me up-to-date.. More

by Oscar Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Apr 13, 2026

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2026

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Employee Rating

Friendly staff, Great sales man. Plenty of inventy to choose from. Great service convenient location. More

by phoenix01p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga , Luis Alatorre was my sales perso.

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Apr 06, 2026

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2026

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Employee Rating

Excellent service From start to finish, the professionalism, patience, and genuine care shown by everyone who assisted us made what can often be a stressful process truly enjoyable. More

by chaviraa666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Apr 05, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2026

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Employee Rating

great service sales man did a super job found what i wanted and made sure the deal was possibble More

by dlegge3236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Mar 28, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

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Employee Rating

Amazing service! I got my oil change service done and it went great! Thank you Ford! More

by Maria Teresa Palacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Mar 14, 2026

Group 1 Ford El Paso responded

Hi Maria, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 06, 2026

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Employee Rating

Dealership has been great throughout purchasing and servicing my vehicle. Friendly employees. Wait times are long. More

by t_williams_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sanchez

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Mar 13, 2026

Group 1 Ford El Paso responded

Thank you for your feedback. We're glad to hear you've had a great experience with both purchasing and servicing your vehicle and that our team has been friendly. We appreciate your patience regarding wait times and look forward to providing an even better experience on your next visit. Group 1 Ford of El Paso - 915-629-4599

March 03, 2026

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Employee Rating

Puntualidad respeto cordial atento asesor excelencia justo a tiempo en pocas iakabras excelente atención y servicio More

by nsalopez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2026

Group 1 Ford El Paso responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si hay algo más que podamos hacer por usted.

February 17, 2026

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Employee Rating

Excellent salesman and dealership. Went out of their way to help me find exactly what I wanted More

by Scott E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Howard

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Feb 19, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2026

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Employee Rating

Luis Alatorre was awesome. Friendly, knowledgeable and efficient. As a repeat customer, very happy overall with the service received More

by Esiskp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 19, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2026

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Employee Rating

They treat you like a boss. Really appreciate the service. Highly recommend this place. K More

by raul.t77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Yolanda Anchondo, Daniel Burciaga

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Feb 06, 2026

Group 1 Ford El Paso responded

Hi Raul, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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