Luis Cruz | Page 3

Purchase of a New Car Great service, friendly staff, very personable. Jimmy was nice and did what he needed to do to make the deal go through. Would definitely purchase ano Great service, friendly staff, very personable. Jimmy was nice and did what he needed to do to make the deal go through. Would definitely purchase another car from Scott Clark Nissan! More

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Scott Clark Nissan Rocks! SCOTT CLARK NISSAN in Charlotte, NC is the best dealership in town! 5 Star vehicles and customer service is why they will ALWAYS have our business! Th SCOTT CLARK NISSAN in Charlotte, NC is the best dealership in town! 5 Star vehicles and customer service is why they will ALWAYS have our business! Their Sales team and Finance department make it happen! Friendly, knowledgeable, and eager to put you in the ride of your dreams or one that fits your budget. FREE car washes on Saturday's and food. Their support teams are number one! I'm loving my 370Z, ordered it to my specific request and they had it there the following day! That's fast service! Customer satisfaction is guaranteed, they treat you like family and cut deals like none other! Thanks Max, Johnathan, Loius and John for making the car of my dreams come true! #scottclarklove?? More

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Excellent Salse staff, Excellent experience - Thank You Max I purchased a 370Z roadster at Scott Clark Nissan yesterday, and it was the best. New Car buying experience I've ever had thanks to the staff at the d I purchased a 370Z roadster at Scott Clark Nissan yesterday, and it was the best. New Car buying experience I've ever had thanks to the staff at the dealership. I met salseman Max Fall right away and he was extraordinarily friendly & helpful. My wife knew which car and options she wanted and relayed the information to Max. There were no cars like this on the lot, but Max was able to order one with the exact specifications she wanted, and have it there the next day. We hashed out a deal in a matter of minutes and the car was mine. Thank you so much Max. Financial Sales Consultant Luis Cruz was equally friendly & helpful. He processed my documentation in phenomenal time, and was able to secure the lowest rate possible with particular detail on finding discounts that pertain to me. Thank you Luis.. Luis brought in department supervisor Mr. John Green to ensure that he hadn't overlooked a possible discount or benefit that could be afforded me by Scott Clark Nissan. Mr. Green did have some addition information and suggestions which I found helpful and profitable, and I decided to take of advantage of them. Thank You Mr. Green. I have purchased many new cars in my life, including several Nissians & Toyotas. 3 of those purchases were from a Scott Clark dealship. This is my first purchase from Scott Clark Nissan and I must say, the sales staff at this dealership are hands down the best I have ever encountered in my life. I will absolutely return to this dealership everytime for future sales and services related to my Nissan vehicles. Thank you Scott Clark Nissan for this awesom transaction. All dealships should aspire to achieve the level of customer service I was afforded during this purchase. I will return. Charles J. More

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The friendliest staff you could ask for. Went into the dealer to buy a ram 1500 for the wife. Mr Jimmy Huggins helped us find the perfect vehicle, drove us to another dealership and spent hou Went into the dealer to buy a ram 1500 for the wife. Mr Jimmy Huggins helped us find the perfect vehicle, drove us to another dealership and spent hours finding the "one". After we found the truck he went out of his way to get any issues fixed, then added a five year bumper to bumper warranty on top of it. Not bad for a used truck from a Nissan dealer. Will shop there for the next vehicle. More

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Execellent Customer Service Scott Clark Nissan is over the top. My family and I have been a customer for some time now purchasing more then four CARS/SUV from here. I must say th Scott Clark Nissan is over the top. My family and I have been a customer for some time now purchasing more then four CARS/SUV from here. I must say this year has been the best I've witnessed. With the over the top customer service and ability to make things work for our budgets and wants we are more than satisfied. Employee Deon Brace was an excellent listener and didn't waste any time. He was efficient and showed he cared about my time. Mr. Brace made my trade the easiest, fastest deal I've had yet. Also Mr. Cruz in financing. He also was professional and efficient. I was very comfortable while putting my paper work together with him. I'm a happy satisfied customer who plans to pass the word. It's nice to visit a dealership and are recognized with a friendly smile. Thank you Nissan for having great professional staff. I love my Nissan Rogue!!! More

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Electric car experts We were interested in leasing an electric car and had prior experience with the Nissan and Infiniti brands so decided to look into the Nissan Leaf. A We were interested in leasing an electric car and had prior experience with the Nissan and Infiniti brands so decided to look into the Nissan Leaf. After some online research realized that Scott Clark Nissan had at least one such car and they were the closest dealership to us. We dropped by the dealership late on a Sunday afternoon. After talking to an initial salesperson who apparently was very new in the job another salesman stepped in to help us. This second salesperson, Richard Ash, drives a Leaf as his personal car and has done so for the past four or five years. Having someone with extensive personal experience with owning an electric car like the Leaf proved very helpful. Richard took us for a test drive explaining the features and characteristics of the Leaf electric car. After the test drive we asked him to run some numbers on what the monthly lease payments might be under different scenarios and different levels of the Leaf. Richard stayed with us far past normal closing time to hunt down vehicles at other dealerships that met our specs (color, version, etc.). We left with a couple of trim options and pricing for each. We told him we would talk it over and get back to him. As we were leaving that evening he realized that my employer was part of Nissan's VPP program that guarantees hassle-free pricing. We touched base by phone the next day and for the car we were interested in he mentioned they would be able to provide an even better pricing through the VPP program. The revised pricing ended up lowering the monthly lease figure by about $40 making the deal even more attractive. I gave a deposit over the phone to secure the car and they arranged to have the specific car transferred to the dealership. I could moneyed the credit approval process easily online in just a few minutes. The next day after calls by to make sure the car was there and our credit was approved, we returned to the dealership. My wife was able to take a test drive to make sure this vehicle would work for her everyday driving needs. We then completed the initial paperwork, met with the finance guy to sign the lease papers and then had an associate demonstrate/set up the various control features of the car (navigation, Bluetooth, etc). There was no attempt to try to sell us additional bells and whistles (like extended service plans, etc) as Richard assured us that the Leaf required next to no maintenance compared to gas-powered cars. The entire process was low stress and handled professionally and courteously by everyone we ended up interacting with at the dealership. Overall a great car leasing experience at Scott Clark Nissan. The key to the whole thing was the knowledge and attitude of Richard Ash in working hard to get us a vehicle that would best meet our needs at a reasonable price. More

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Great no pressure experience This was our first time buying a car in many years and Jimmy Huggins made it easy. Answered any and all questions. A great overall experience. This was our first time buying a car in many years and Jimmy Huggins made it easy. Answered any and all questions. A great overall experience. More

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Awesome experience at Scott Clark Nissan On October 15, 2016 my wife and I purchased a Rouge from the amazing group at Scott Clarks Nissan. It was the most painless experience we have ever h On October 15, 2016 my wife and I purchased a Rouge from the amazing group at Scott Clarks Nissan. It was the most painless experience we have ever had at a dealership. I would recommend their services to anyone interested in purchasing a vehicle! Amazing people here. We will be back for our next purchase. Well done guys! More

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Heidy did the test drive with me. Heidy was very pleasant. Easy to talk with. Answered all my questions. She explained the car features. Went over finance changes and possible ways to Heidy was very pleasant. Easy to talk with. Answered all my questions. She explained the car features. Went over finance changes and possible ways to finance my car. More

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Great sales associate When you go in, ask for Donta McClary. He's very personable and works hard to get you a deal that's right for you. It's nice to work with someone who When you go in, ask for Donta McClary. He's very personable and works hard to get you a deal that's right for you. It's nice to work with someone who has personality! Luis Cruz in finance made a tedious process a pleasant one! Scott Clark Nissan went out of their way to help us! More

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