Luis Cue
Luis Cue at Ferrari Maserati Alfa Romeo of Fort Lauderdale

Luis Cue | Page 27

Senior Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

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4.7
514 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

37 yrs, 2 mos

4.7

514 Reviews

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514 Reviews of Luis Cue

May 26, 2023

Dealership Rating
Employee Rating

I’m very happy with the service I will back back very soon thank uou More

by alchen12
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez

May 24, 2023

Dealership Rating
Employee Rating

did not fix my car it was said they declined to service it. so it was not welcoming at all More

by J4KEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 24, 2023

Dealership Rating
Employee Rating

Super fast service, ultra clean facilities, great and talented staff, amazing cars. I was very impressed with Ferrari of Fort Lauderdale More

by DRSCHERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez

May 19, 2023

Dealership Rating
Employee Rating

Luis and the team did an amazing job as usual they always meet and exceed the expectations. More

by GC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Ford

May 19, 2023

Dealership Rating
Employee Rating

Thank you guys for everything always and the attention to detail I really appreciate it. More

by rcm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Sosner, Cesar Valdez

May 16, 2023

Dealership Rating
Employee Rating

Entire experience from the arrival time and drop off to pickup was fast, professional and excellent. More

by cornepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2023

Dealership Rating
Employee Rating

The service manager knew exactly what to do, and diagnose my problems after I just gave him a few words as to what I was dealing with so in addition to the schedule oil change, the trunk latch was actually r More

by PJAYLOWE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez

May 16, 2023

Dealership Rating
Employee Rating

Horrible wait time, service manager is rude, and two of four issues I brought in service for is still not fixed, it’s been there over two months paid my service bill and issues are still not resolved. It’s More

by PYRCE.PAVLOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2023

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We apologize for the negative experience you had with our service department. This is not the level of service we strive to provide to our customers. We take your feedback seriously and will address these issues immediately. We would appreciate the opportunity to make things right. Please contact us directly so we can work towards a resolution. Thank you for bringing this matter to our attention.

May 11, 2023

Dealership Rating
Employee Rating

Great to deal with, from the time they picked up till they delivered it back to me More

by csobel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez, Chris Carponi

May 06, 2023

Dealership Rating
Employee Rating

Excellent service. However, I’m not too happy about having to paying over $400 to calibrate the cameras on a vehicle that is leased. More

by JJJUMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez

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