Luis Cue
Luis Cue at Ferrari Maserati Alfa Romeo of Fort Lauderdale

Luis Cue | Page 41

Senior Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

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4.7
514 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

37 yrs, 2 mos

4.7

514 Reviews

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514 Reviews of Luis Cue

May 17, 2022

Dealership Rating
Employee Rating

The dealer had my tires I. Stock and replaced then on Saturday. Great dealer and great service More

by HOWMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Maya

May 13, 2022

Dealership Rating
Employee Rating

2nd time having service at Alfa Fort Lauderdale and will be my last. Had to wait 4 days to get the appointment only to be told that I was not on the schedule (which I had the text with appointment date and More

by Dennis
Customer Service
Recommend Dealer
No
May 23, 2022

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hello Dennis, we sincerely apologize that your recent service experience was not satisfactory. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this.

May 09, 2022

Dealership Rating
Employee Rating

Não tive nenhum problema na revisão do meu carro o que estava para ser consertado, foi totalmente feito. Cumpriram o prazo de entrega combinado. Muio bom. More

by renato2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 07, 2022

Dealership Rating
Employee Rating

Louis and Danilo always responsive for both my vehicles. I highly recommend for all your Maserati service needs. More

by GLASSHOFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danilo Mejia

May 04, 2022

Dealership Rating
Employee Rating

Service Department is UNWELCOMING to All the clients …. .they make you feel as if they are doing you a favor and fail to even look up even though there were 5 or 6 staff….no one looked up….we had to wait at More

by MISTERKONG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 04, 2022

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for bringing this to our attention. We’re sorry to hear of your less-than-satisfactory experience with our service department and hope you will accept our sincerest apologies. We'll strive to do better.

May 03, 2022

Dealership Rating
Employee Rating

Excellent service and highly recommend Luis Cue, who was very helpful. The only complaint is the 15 word minimum requirement to compete this survey. More

by Please Do Not Require Screen Name
Customer Service
Recommend Dealer
Yes

April 29, 2022

Dealership Rating
Employee Rating

Delivery was ok but for some reason they never checked the AC unit and I drove home in 89 degree weather. I had an appointment which was extremely important and I was already late and a loaner would have More

by FSCAR88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabrizo Di Cicco, Chris Carpani

April 28, 2022

Dealership Rating
Employee Rating

Everyone is kind and welcoming. The dealership is also well maintained as well as all of the workers. More

by KStar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

April 28, 2022

Dealership Rating
Employee Rating

After a service for an problem with the vehicle a few months ago, I had shared with the service department some issues that I had during that visit. I was very satisfied that for this latest service the More

by AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2022

Dealership Rating
Employee Rating

Very Professional, good quality, great experience with amazing showroom and coffee bar. A bit of a wait getting initial diagnosis and also de rental car wasn’t good but overall very good More

by AMAGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Ford , Fabrizo Di Cicco, Danilo Mejia

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