Luis De Cima | Page 3

Luis was awesome! He made my experience at Dodge easy and hassle free. Thank you He made my experience at Dodge easy and hassle free. Thank you More

by AKVIRAMONTES Verified Customer Verified Customer

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Great service. abd freibdly staff. Look forward to hearing more things done at your dealership, abd freibdly staff. Look forward to hearing more things done at your dealership, More

by kr8alot Verified Customer Verified Customer

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Luis did a great job. I told him I had a kids soccer tournament and he made sure the service was done in time! I told him I had a kids soccer tournament and he made sure the service was done in time! More

by danscholz Verified Customer Verified Customer

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Luis is a dedicated thorough service advisor. When I go to him the job gets done and he communicates what needs to be done and completion date. Great job When I go to him the job gets done and he communicates what needs to be done and completion date. Great job More

by mikejschwan Verified Customer Verified Customer

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Could have been a worse experience, but definitely not good. Communication from the service department could have been better as when they explained issues and options they just weren't very clear. I had good. Communication from the service department could have been better as when they explained issues and options they just weren't very clear. I had to repeat my questions numerous times and sometimes still hung up not knowing if I got it or not. The sales team did cover the costs of labor for the issue we had, but we still had to pay some money for replacing something that I feel should have been covered by the dealer based on our agreement when we got the Jeep. Of course this was verbal with sales, so I guess we are just lucky they covered what they did. At this point we don't know if we will take our Jeep back for service even though we pre-paid for 3 years of maintenance. Wish we could just get our money back and take it somewhere else. More

by stacy.godoy Verified Customer Verified Customer

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I have been client since 2020 I am very happy and satisfied with the attention and the service. satisfied with the attention and the service. More

by Jesús Ruibal Verified Customer Verified Customer

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Highly recommend this dealer! Extremely happy with the level of service I received, the communication and the responsiveness. Scheduling an appointment was easy, the follow-up was Extremely happy with the level of service I received, the communication and the responsiveness. Scheduling an appointment was easy, the follow-up was awesome, and my in-person interaction was stellar. If you need dealer service, go to this dealer! I will be returning for sure! More

by Neola Mace Verified Customer Verified Customer

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Everything went as expected. My advisor was great and my truck was serviced as needed. My advisor was great and my truck was serviced as needed. More

by mobtaker Verified Customer Verified Customer

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Great service friendly people, they took great care of my Jeep Gladiator I've been going to Pedder since I bought it and wouldn't take my Jeep anywhere else. Jeep Gladiator I've been going to Pedder since I bought it and wouldn't take my Jeep anywhere else. More

by gladiator4x4beast Verified Customer Verified Customer

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Luis was great the checkup idenfief things wrong the were fine. Wiper blade a week old but you said they needed to be replaced. Brake lights were fine the Lublin that is out was above the rear window why say fine. Wiper blade a week old but you said they needed to be replaced. Brake lights were fine the Lublin that is out was above the rear window why say both tail lights are out. Really hurts your credibility. More

by rickosu2019 Verified Customer Verified Customer

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