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Luis De La Torre
Luis De La Torre at Walter's Mercedes-Benz of Riverside

Luis De La Torre

Finance Manager

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

5.0
52 Reviews
5.0

52 Reviews

Write a Review

52 Reviews of Luis De La Torre

April 02, 2026

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Employee Rating

This dealership has an excellent team of professionals. In particular, Rafael Aribuabo was extremely knowledgeable and helpful in all aspects of the sales process. I would strongly recommend this dealershi More

by Dp_cio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Rhodes, Rafael Aribuabo

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Apr 06, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad Rafael's efforts met your satisfaction. Congratulations on your new Mercedes! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 17, 2026

Dealership Rating
Employee Rating

They understood what I wanted and was able to work with me. They really came through and made it happen. Makhi was able to provide great customer service and Jeff the general manager was able to work his m More

by jackiele78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hae Lee , Jeff Salier, Makhi Langford

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Feb 17, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Makhi, Jeff, Luis, and the team took great care of you. Your kind recommendation means so much to us. On behalf of the entire team congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 05, 2026

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Employee Rating

I had a wonderful experience from start to finish Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process More

by jennettbarbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera, Raymundo Lopez

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Feb 05, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are pleased that Raymundo provided you with 5-star service. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 04, 2026

Dealership Rating
Employee Rating

Great customer service at this dealership. The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for More

by snookiel8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Botello

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Feb 05, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We strive for 100% customer satisfaction, and we are glad that Ash and Luis took great care of you and made your experience with us both smooth and informative. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 26, 2025

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Employee Rating

Super, Helpful, Genuine, Professional, Accommodating, resourceful, optimistic, diligent, Miguel Mata handled everything like a veteran! More

by andre key
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mata

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Dec 01, 2025

Walter's Mercedes-Benz of Riverside responded

Andre, thank you for your positive review! We are so glad that Miguel was kind and helpful throughout your visit. Our guest's satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 25, 2025

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Employee Rating

Liliana Duran helped me secure my car. She is professional and caring. Thank you Liliana! More

by swimbiketom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liliana Duran, Erwin Artacho, Hae Lee

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Nov 25, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Liliana took great care of you and met your automotive needs. We strive for 100% customer satisfaction. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 03, 2025

Dealership Rating
Employee Rating

Stephen Garlatta and his assistant, Jaime, were extremely patient and helpful throughout our entire purchase process. Wonderful people to work with! More

by ramin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Garlatta , Jaime

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Nov 04, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Stephen and Jaime took great care of you. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 16, 2025

Dealership Rating
Employee Rating

Everyone was helpful and informative. Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase proc More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala

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Oct 16, 2025

Walter's Mercedes-Benz of Riverside responded

Christina, thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their experience, and we are glad that Raul provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 10, 2025

Dealership Rating
Employee Rating

Nolan provided excellent customer service and demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's More

by Marcusd Benning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nolan Hayes , Not sure who Nolan's manager is but he assisted in working out the numbers for the deal to be completed as well

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Oct 10, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your positive review! Providing top-notch service is so important to us, and we are glad that Nolan's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your 2 new C300's- on behalf the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 05, 2025

Dealership Rating
Employee Rating

Raymundo Lopez made my car buying experience a breeze. Very happy with excellent customer service. More

by Peshwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymundo Lopez

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Oct 06, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that Raymundo's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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