Luis De La Torre

How I Bought My Mercedes in the AI Era I never expected to buy a Mercedes—let alone an EV. In fact, I wasn’t even aware the 2023 Mercedes-Benz EQS 580 SUV existed until ChatGPT suggested it. C expected to buy a Mercedes—let alone an EV. In fact, I wasn’t even aware the 2023 Mercedes-Benz EQS 580 SUV existed until ChatGPT suggested it. ChatGPT helped me make a list of possible replacements for my aging 2019 Jeep Grand Cherokee. After identifying the Mercedes EQS SUV, it explained that many Mercedes purists felt the vehicle had too much technology—which was exactly what I wanted as a gadget enthusiast—and that the loss of EV tax credits and other market conditions had created an exceptional buying opportunity on the used market. I’d never even ridden in an electric vehicle before, but after searching nationwide, we realized the exact loaded, dark silver model I wanted was sitting right across the LA metro area at Walters Mercedes-Benz in Riverside. It had virtually every option. As a retired TV producer, I value efficiency and dislike dealership games. Rather than losing a day driving through Los Angeles commuter traffic and sitting in a finance office, I emailed Edwin Corea and laid out my terms: the entire purchase would happen strictly by email. Edwin completely respected my unconventional process and rolled with it. Every conversation, disclosure, and line of the purchase contract was reviewed with ChatGPT as a sounding board before I signed. Walters then sent a traveling notary to my house and arranged complimentary flatbed delivery directly to my door, while Carvana arrived to pick up my Jeep. I even financed through Mercedes-Benz so the dealership would receive credit for the loan, then paid it off before the first payment was due. By letting the first owner absorb the steep initial depreciation, my net investment after the Jeep sale was roughly $51,000 for a virtually flawless, original $150,000 flagship. Six months later, I still look back every time I park it. I didn’t just buy a used car; I bought a spectacular retirement gift for decades of work well done ... entirely on my terms. Edwin Corea and Walters Mercedes-Benz proved that great salesmanship isn't about persuasion—it's about respect. AI helped me think. Intentionality did the rest. More

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Liliana was so great to work with! She was beyond helpful, patient, and kind! It was such a great experience! Thank you Liliana!! She was beyond helpful, patient, and kind! It was such a great experience! Thank you Liliana!! More

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This dealership has an excellent team of professionals. In particular, Rafael Aribuabo was extremely knowledgeable and helpful in all aspects of the sales process. I would strongly recommend this dealershi In particular, Rafael Aribuabo was extremely knowledgeable and helpful in all aspects of the sales process. I would strongly recommend this dealership to purchase your next Mercedes. More

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They understood what I wanted and was able to work with me. They really came through and made it happen. Makhi was able to provide great customer service and Jeff the general manager was able to work his m me. They really came through and made it happen. Makhi was able to provide great customer service and Jeff the general manager was able to work his magic on the price. Luis the finance guy was awesome with finalizing the papers. We were happy and left there satisfied! The team was great! I recommend this dealership any day. More

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I had a wonderful experience from start to finish Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process Raymundo Lopez gave great service from start to finish he made sure I was comfortable during the whole process More

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Great customer service at this dealership. The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for The purchase and process went smooth and was easy! Ash is amazing and fun to work with. She took care of us and helped up get everything we asked for. Luis, our finance manager, was informative and he also responds very quickly to emails. More

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Super, Helpful, Genuine, Professional, Accommodating, resourceful, optimistic, diligent, Miguel Mata handled everything like a veteran! resourceful, optimistic, diligent, Miguel Mata handled everything like a veteran! More

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Liliana Duran helped me secure my car. She is professional and caring. Thank you Liliana! She is professional and caring. Thank you Liliana! More

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Stephen Garlatta and his assistant, Jaime, were extremely patient and helpful throughout our entire purchase process. Wonderful people to work with! patient and helpful throughout our entire purchase process. Wonderful people to work with! More

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Everyone was helpful and informative. Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase proc Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase process.! More

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