Luis Despoux | Page 2

We had a wonderful experience with Luis and the dealership as well. They were efficient and professional. dealership as well. They were efficient and professional. More

by tlfussell0 Verified Customer Verified Customer

Report | Print

My highest compliments for Luis Despoux! Luis helped us thru the evaluation, selection, negotiation, and the long waiting process as we waited 3 months for our car. Despite dealer construc Luis helped us thru the evaluation, selection, negotiation, and the long waiting process as we waited 3 months for our car. Despite dealer construction we had a very positive experience in very large part to Luis. More

by Fgomez0424 Verified Customer Verified Customer

Report | Print

Very great service and everyone made the process very easy and seamless. I appreciate Lexus and the entire team involved for making this deal happen. Thank you! easy and seamless. I appreciate Lexus and the entire team involved for making this deal happen. Thank you! More

by Samuel Verified Customer Verified Customer

Report | Print

Nice and knowledgeable people to deal with but buying my car out of my state of Massachusetts was challenging. Lots of very red tape and hoops to jump through. car out of my state of Massachusetts was challenging. Lots of very red tape and hoops to jump through. More

by PATTYAOC Verified Customer Verified Customer

Report | Print

Next time verify that there are no issues with the title or anything else since I find that very unprofessional. In my case I drove 4hrs and return home without the vehicle that I had purchased because of t or anything else since I find that very unprofessional. In my case I drove 4hrs and return home without the vehicle that I had purchased because of the title issues. Besides that it was a good transaction. More

by fernando.davis58 Verified Customer Verified Customer

Report | Print

Took some time to see someone due to the busy time. Deal went ok- struggled with the trade end of it. Otherwise fine. Deal went ok- struggled with the trade end of it. Otherwise fine. More

by EKEMP40 Verified Customer Verified Customer

Report | Print

Excellent experience! NICE AND SMOOTH. Luis knows every single detail about this vehicles so glad to work with him NICE AND SMOOTH. Luis knows every single detail about this vehicles so glad to work with him More

Report | Print

Everything went smoothly but was a slow process. I was very surprised and disappointed that I did not receive any if the paperwork I signed by print out but rather on a useless flash drive. I was very surprised and disappointed that I did not receive any if the paperwork I signed by print out but rather on a useless flash drive. More

by pam.leach Verified Customer Verified Customer

Report | Print

These guys are the best! I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis hel I was in Indiana and purchased the Bronco over the phone. When we arrived at the dealership, the Bronco was better than described. Mike and Luis helped us through the process and we were home with our new Bronco in two days. I can’t say enough about the dealership. If I had to critique anything, it would be getting our title. However, we are out of state so that just could be working through different state laws. Bottom line is that I would recommend this dealership to anyone. Especially if they are buying from out of state. As I said… they are the best. Easiest car deal I’ve ever made. More

by nmarietta857 Verified Customer Verified Customer

Report | Print

Overall experience it was great The only thing was I bought a used car with very low mileage and I did buy “as it is”. Before leaving the dealership on the day of purchase I’ve notice a clicking sound c bought a used car with very low mileage and I did buy “as it is”. Before leaving the dealership on the day of purchase I’ve notice a clicking sound coming from A/C once the car was off. I mentioned to them and they had me bring the car on the very next day. The conclusion was that is “normal” and stops after 30 seconds.. well that is not normal, it goes off way more than 30 seconds, it does while driving the car, it’s annoying, looking up online I found the problem. Also the car was a bit off on alignment which they took care on the very next day when I took to check the a/c problem, after the alignment some suspension noises pop up which it was not like that on the very first day.. the test drive day and the first day with the car.. took the car one more time and they despite all the info I gave and immediately try to go thru the warranty. Trying to use the warranty they found the problem.. Like I mentioned I know I bought as it is but it definitely didn’t have none of that before the alignment otherwise I would mentioned on the day of the test drive and didn’t even take the car home before those were fixed. Right now I’m waiting on the grace period to use warranty. Other than that, overall experience was great. Staff was amazing More

Report | Print