Luis Duran

Rich was very helpful in our car purchase. Sorry it did not go smoothly with the finance department. Did not appreciate the hard sell to add on maintenance options. The agent clearly had littl Sorry it did not go smoothly with the finance department. Did not appreciate the hard sell to add on maintenance options. The agent clearly had little or no experience in titling a car for a revocable trust. The dealership is currently going through a remodel which made things a little inconvenient. More

by rbethke2015 Verified Customer Verified Customer

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Do NOT work with Lariah as your sales person. I've worked in customer service and sales before and could not believe her aggressive approach. As soon as I mentioned wanting to negotiate the pric I've worked in customer service and sales before and could not believe her aggressive approach. As soon as I mentioned wanting to negotiate the price on a vehicle her face and body language became angry and serious saying "there's no negotiation." When I mentioned I had a manager elsewhere willing to work with me she said it was "full of xxxx." I had to remind her to keep her profanity to a minimum because I don't handle myself in that manner and would expect she wouldn't either in her work environment. Nonetheless she had the audacity to say that I was "clearly angry" mind you I'm a very calm person and dislike being that customer who gives others a hard time but I was taken aback by her behavior and aggressive attitude. It was evident she was trying to make the sale and get me out of there and yeah I'll call her out on this rude behavior of hers. Reason I gave the place any stars at all is because of Keith the manager who apologized for her behavior and threw in some mats for me. Josh and Luis were also really great people to work with. My greatest respect to Luis, a gentleman who really knows his stuff and didn't mind explaining concepts until I fully understood them. Recap: avoid Lariah unless you want someone who is unable to keep their impulsive and rude behavior under control just to make a sale. Everyone else was really cool. More

by Pgomez Verified Customer Verified Customer

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Everyone was extremely friendly and helpful. The entire process was very efficient even though they were crazy busy because it was Black Friday. The entire process was very efficient even though they were crazy busy because it was Black Friday. More

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I did not end up purchasing a vehicle. The first vehicle I test drove was filthy. I wanted to purchase a different color of the same make model but dealership was not willing to work a dea The first vehicle I test drove was filthy. I wanted to purchase a different color of the same make model but dealership was not willing to work a deal. More

by RIVERAGROUP Verified Customer Verified Customer

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A dealership that is a pleasure to work with. Looking forward to coming to the new Genesis location. My Genesis GV70 2.5T Select is top notch and a blast to drive! Looking forward to coming to the new Genesis location. My Genesis GV70 2.5T Select is top notch and a blast to drive! More

by FXB1982 Verified Customer Verified Customer

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We had an amazing experience! Abdi was amazing to work with, and everybody there were so friendly! Abdi was amazing to work with, and everybody there were so friendly! More

by CSBAKER61 Verified Customer Verified Customer

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This was the second car I bought from Luther Bloomington Hyundia. The people and service were great once again. Hyundia. The people and service were great once again. More

by sscott478 Verified Customer Verified Customer

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Exceptional service at Luther Bloomington Hyundai! Knowledgeable staff, seamless process, and a top-notch experience from start to finish. As a bonus I got to work with Tyler Ngeno. His expertise, pro Knowledgeable staff, seamless process, and a top-notch experience from start to finish. As a bonus I got to work with Tyler Ngeno. His expertise, professionalism, and friendly demeanor made my car-buying experience enjoyable. Highly recommend! More

by abene001 Verified Customer Verified Customer

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Maddie and Luis made my first car buying experience amazing!! Highly recommend this dealership. They were also undergoing construction and it did not impact my experience at all. amazing!! Highly recommend this dealership. They were also undergoing construction and it did not impact my experience at all. More

by halynnd Verified Customer Verified Customer

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2014 Hyundai Santa Fe Limited Ultimate . . .bought before it was even clean and ready to be seen. This allowed me to see the vehicle in its truly used raw form. Carrie said she was embar . .bought before it was even clean and ready to be seen. This allowed me to see the vehicle in its truly used raw form. Carrie said she was embarrassed, but it allowed me to make a very informed decision. They got the car all gussied up and it felt like a new purchase for me at the same time. Newest car I have ever purchased! Thank you so much Carrie!! More

by taylor.shull Verified Customer Verified Customer

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