Luis Ferrer
Luis Ferrer at Toyota of Brookfield

Luis Ferrer | Page 5

Sales and Leasing Associate

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

Contact Me
not yet
rated
90 Reviews

Dealership Experience

20 yrs, 3 mos

Industry Experience

53 yrs, 5 mos

Languages Spoken

Spanish Spanish

not yet
rated

90 Reviews

Write a Review

90 Reviews of Luis Ferrer

April 25, 2021

Dealership Rating
Employee Rating

Finding a vehicle was not the easiest, but Luis went above and beyond to help us find what we were looking for. He truly cared about our needs and concerns and found the perfect vehicle for us. Thanks More

by jonbonjulie
Recommend Dealer
Yes
May 25, 2021

Toyota of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

April 24, 2021

Dealership Rating
Employee Rating

Really getting sick of waiting 3 to 4 hours for an oil change, Would take it somewhere else but it's the closest toyota dealership. More

by heavyweightsls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 25, 2021

Toyota of Brookfield responded

We are very sorry to hear of your experience with us. Please give us a call at (262)781-6282, speak to Bella, our Customer Relations Manager.

January 23, 2021

Dealership Rating
Employee Rating

It was a very pleasant experience. Everything was explained completely. I would definitely recommend asking for his assistance. We’ve had previous experience here as well More

by Margaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Toyota of Brookfield responded

Margaret, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2021

Dealership Rating
Employee Rating

Just purchased a 2021 Toyota RAV4 Hybrid. I test drove a different vehicle and we talked about affordability. Luis was very knowledgeable about all Toyota models. Pricing and quality go hand-in-hand with More

by jlf0992003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Toyota of Brookfield responded

Hi, we're glad to hear our staff Luis took such great care of you! We hope we can continue to be of service to you down the road! Is there anything we could have done to earn a higher star rating? Please reach out at (262) 781-2626 and we will do our best to make this better. We hope to hear from you soon.

December 27, 2020

Dealership Rating
Employee Rating

Luis was very helpful in understanding whatWe were Luis was very helpful in understanding what We were looking for. He made it very easy in finding what we were looking for We will be returning shor More

by Jschindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Toyota of Brookfield responded

Thank you so much for the feedback. We are happy to hear of your great experience with Luis. Thank you for choosing Toyota of Brookfield.

November 11, 2020

Dealership Rating
Employee Rating

My experience was very good I have received two cars from there and go there for for my service as well. Luis was my sales guy both times I give a 5 star to him More

by brionspring
Recommend Dealer
Yes
Nov 11, 2020

Toyota of Brookfield responded

Brionspring, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!

November 01, 2020

Dealership Rating
Employee Rating

I had a pleasant experience. Luis was very kind and helpful with helping me with my vehicle. Zach was also very thorough with the finalizing of the paperwork. Everything worked out smoothly. More

by 19chio84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zizelman

Nov 06, 2020

Toyota of Brookfield responded

19chio84, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership!

November 01, 2020

Dealership Rating
Employee Rating

Without an appointment, on a Saturday, at month end, we were treated with the utmost care and attention by Luis. He was the perfect guy for our purchase. He was a very attentive listener. More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Toyota of Brookfield responded

Happy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

Dealership Rating
Employee Rating

Louis was outstanding despite the problems with my new Tundra he had no control over. I would definitely recommend him to anyone needing a new vehicle and myself will continue to work with him in the futu More

by Dariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Toyota of Brookfield responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dariusz. Thank you and we hope to see you again! We hope to be of service to you again! Take care!

October 31, 2020

Dealership Rating
Employee Rating

On October 9th my husband and I turned in my 2018 Corolla SE because our lease time was up. We knew we wanted to lease another Corolla SE, a 2021 with all the "bells & whistles" in the special order color "B More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Toyota of Brookfield responded

Claudia, thank you so much for your great feedback and congratulations on your new car. We are so happy to hear of your great experience with Luis. Thank you so much for choosing Toyota of Brookfield.

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