Luis Gaetan | Page 3

1 day in and out I came down to Brandon Honda just to look at a used truck. Left a few hours later keys in hand. Sebastian was awesome and so was the finance manager L I came down to Brandon Honda just to look at a used truck. Left a few hours later keys in hand. Sebastian was awesome and so was the finance manager Luis. He even helped us get money back on a car we sold a year ago! More

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My buying experience My salesman, Marcos Cabrera, was very personable and made me feel at ease. He showed me the vehicles I was looking for and was very helpful in making My salesman, Marcos Cabrera, was very personable and made me feel at ease. He showed me the vehicles I was looking for and was very helpful in making my decision. I would highly recommend this dealership to anyone looking to buy a car More

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Exceptional service. Everyone we worked with was so friendly We had a wonderful experience - friendly people who were very knowledgeable. The new car.has many features that my old car did not have. All the thing We had a wonderful experience - friendly people who were very knowledgeable. The new car.has many features that my old car did not have. All the things I love in my old 2007 Fit are there - but technology has changed! Mr. Slim spend quite a bit of time with me - showing me how to operate many new things! That is SO helpful. Everything is easy to use - but you have to know how! He has encouraged me to come back later if there are other features that I can't figure out. That is very generous for a man as busy as he is! I am not sure I need it, but it is very comforting to know he is there to help. This is an unusually friendly and accommodating dealership. In the past I have recommended friends go and see them. But they are better than ever now. More

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Great Experience No gimmicks. Very quick service and great attitudes. What they tell you is what they do. Driss who helped us with accessories AND getting a Great d No gimmicks. Very quick service and great attitudes. What they tell you is what they do. Driss who helped us with accessories AND getting a Great deal on a second new vehicle was awesome. Carina Burr was awesome as well getting our vehicle in and out so quickly. Great team!! More

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Great Experience I had a wonderful experience at Bradon Honda. Chris Irvin was great he made me feel comfortable and at ease through the whole process of purchasing a I had a wonderful experience at Bradon Honda. Chris Irvin was great he made me feel comfortable and at ease through the whole process of purchasing a new SUV. More

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Excellent Accomadating Service Department Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment aro Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment around noon and she did everything in her power to make hat happen. She even came up with a few options. Everyone I talked with or dealt with were helpful friendly and knowledgeable. More

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Awesome Friendly and Informative Staff Everyone I passed or worked with at Brandon Honda went out of their way to make me feel comfortable about this shopping experience. I had lots of que Everyone I passed or worked with at Brandon Honda went out of their way to make me feel comfortable about this shopping experience. I had lots of questions and all staff was so helpful. Preston and Luis were a great team in the purchasing area. No one pressured me or rushed me. More

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Awesome experience all around! Chriss Weiss was great right from the first phone call. I told him exactly what I was looking for and he was very conscious of my budget. I never felt Chriss Weiss was great right from the first phone call. I told him exactly what I was looking for and he was very conscious of my budget. I never felt pressured to just pick something. He definitely got me an awesome deal and I could not be more appreciative! Luis Gaetan in financing was phenomenal as well. Very personable and friendly. This is the best car buying experience I have ever had! I will definitely be coming back to Brandon Honda for my next car. More

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I liked Kaleb Henry Kaleb Henry was nice to help me with the complicated coffee machine, not knowing that I was also interested in looking at new cars, while I waited for Kaleb Henry was nice to help me with the complicated coffee machine, not knowing that I was also interested in looking at new cars, while I waited for my car to be serviced. Later, when he saw me looking at new cars, he offered to work with me. He did not provide high pressure sales techniques, and I appreciate that. More

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First Experience: Awful BUT Second & Third Great Experience My first purchase was a used KIA Soul and it was a nightmare. So many problems. But the service team was very accommodating and helpful. I’ve been tol My first purchase was a used KIA Soul and it was a nightmare. So many problems. But the service team was very accommodating and helpful. I’ve been told the salesman who sold me the car is no longer working for them, so you won’t be taken advantage or have problems now I assume. My 2nd and 3rd purchases were great. Nick is the most relatable and knowledgeable sales person I’ve met. He has made up for the headache and hell of the Kia situation. Ask for Nick if you can, he’s truly wonderful! I have to say I was disappointed this time by the overall courtesy of filling up the tank of a new car driving off the lot. Just a Midwestern common courtesy I guess since I filled up the tank of my HRV I was trading in for them. Also be sure if you can ask for Luis in Finance. He was the only person at Brandon Honda i felt actually had my best interest in mind during the Kia fiasco. A very kind guy! UPDATED: These guys do their best to make the car buying experience as easy as possible, and have already offered to make up for the full tank of gas oversight. They really do take any criticism or concerns to heart to make sure you are satisfied with your purchase. I really appreciate them reaching out after this review and I will continue to be a returning customer because of it! More

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