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Start your review of Luis Graciano.
Luis Graciano
Luis  Graciano at Fontana Nissan
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Luis Graciano

Parts Consultant

Fontana Nissan

16444 South Highland Avenue
Fontana, CA 92336

3 Reviews of Luis Graciano

October 16, 2019

Dealership Rating
Employee Rating

"Amazing!!"

- Stevenmd6

Lily best service advisor there is. Extremely helpful and extremely kind . Kept up to date with me . Very communicative. Definitely going to Lily from now on

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Recommend Dealer
Yes

Other Employees Tagged: Braulio Barba, Brad Babbit, Lily Shockley, LeeAnn Klein, Andrew LaMonica

Oct 17, 2019

Fontana Nissan responded

Thank you so much for sharing your experience with us! If you're ever in need of more help, please let us know! Until the next time we meet, take care!

October 16, 2019

Dealership Rating
Employee Rating

"Great quality of workmanship "

- adrian.caballero.948

This is the only place I trust to service my 17 titan. The staff is very knowledgeable and keeps me informed. Thank you Fontana Nissan!

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Recommend Dealer
Yes
Oct 18, 2019

Fontana Nissan responded

Adrian, it's experiences like yours that really keep us motivated! Thank you so much for your feedback! We hope you have a great day!

October 06, 2019

Dealership Rating
Employee Rating

"I couldn't be HAPPIER!"

- mochablazin

I felt at peace the moment we arrived at the dealership! We were quickly greeted, but not hounded. We started looking at vehicles on our own and Guillermo came out and introduced himself. He was very friendly, but never showed a sign of pushyness (yes, that's a word)! He gave us the space to look at vehicles, without hovering or making us feel uncomfortable. He asked what we were looking for and I already knew what I wanted. He took us to the 2019 Sentra's, I told him I wanted one with a sunroof (I actually called it a hole in the roof..lol), he located the color I wanted with the sunroof and almost immediately I was in love! Me and my friend asked a ton of questions, but not once did he seem bothered by us, he answered everything with knowledge and patience. He gave us ice cold water and made sure we were happy at all times! During the visit, the head honcho Frank came out and introduced himself and added to our comfort level. Frank assured me that if I had absolutely any questions or issues, I could ask for him personally! I test drove the vehicle a little bit and I was pretty sure, but I wanted to go have lunch and think about it, but before we left, we met Louis and his partner in the parts department, they showed me the most awesome blinged out license plate frames! They were super helpful answering questions I had about possibly adding upgrades to the sound system. Before heading out to lunch, we talked numbers, so that I knew what I was going to be thinking about while I was making my decision, we also met a few more of the team members! I promised I'd come back either way and once I had time to think about the cost, the service, and the overall deal.. I was SOLD! I came back, I did my paperwork and RANG THE AWESOME BELL..while everyone in the showroom cheered me on (that was pretty awesome)! Once I was done, my new car was all cleaned up, my blinged out license place frames were installed and I was on my way! I had a great experience! The dealership is the perfect size, large enough to give lots of options, but cozy enough to make you feel special and not lost in the sauce..lol! I highly recommend Fontana Nissan, and definitely recommend GUILLERMO LOERA, as a dealer, he knows his stuff, but you can tell he's a customer as well, because he treated me with respect and patience! I know it's a long review, but that's only because I'm so dang happy, I have to share the awesomeness! Plus, as a customer, I'm always looking for reviews to help me make certain choices!I love my beautiful new baby!

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Recommend Dealer
Yes

Other Employees Tagged: Frank Bachman, Wes Metcalf, Guillermo Loera

Oct 09, 2019

Fontana Nissan responded

Thank you so much for leaving us this incredible feedback! It is such a pleasure to see that Guillermo was ultimately able to find you exactly what you were looking for. Congratulations on your new purchase and welcome to the Fontana Nissan family!

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