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Luis Jimenez

Overview Reviews (343)

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Luis Jimenez

Luis Jimenez | Page 13

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5

343 Reviews

Overview Reviews (343)

4.5

343 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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343 Reviews of Luis Jimenez

March 29, 2024

Dealership Rating

Employee Rating

Courteous, Professional Always a pleasant experience at Faulkner just moved to the area and find this dealer to be very professional courteous and knowledgeable. Faulkner just moved to the area and find this dealer to be very professional courteous and knowledgeable. More

by CAJ5172

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Jul 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Caj!

March 28, 2024

Dealership Rating

Employee Rating

Be very kind generous and he do his Job great. Very professional. I like the fact that he makes sure that his customers is very taken care of well, and cares for them Very professional. I like the fact that he makes sure that his customers is very taken care of well, and cares for them More

by SUMMERTIME5758

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Mar 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 22, 2024

Dealership Rating

Employee Rating

Prompt service. All work was completed. Courteous attendants and I would recommend dealership to friends All work was completed. Courteous attendants and I would recommend dealership to friends More

by ITSTHECLARKS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Itstheclarks! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 18, 2024

Dealership Rating

Employee Rating

My experience has been excellent. Our salesperson Magali Declet is excellent salesperson! All the staff is great! Will shop there again. Our salesperson Magali Declet is excellent salesperson! All the staff is great! Will shop there again. More

by KCONSTANTINE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Mar 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 18, 2024

Dealership Rating

Employee Rating

The person I dealt with couldn't find my info in the system even though I've been there in the past. He told me they don't have something that was offered when I made the appointment. For my second expe system even though I've been there in the past. He told me they don't have something that was offered when I made the appointment. For my second experience with him it appears he doesn't enjoy customer service. More

by Jfanellijr

Verified Customer

Recommend Dealer

Other Employees Tagged: Luis Jimenez

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March 18, 2024

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Employee Rating

Easy to work with, they go the extra mile They stayed late on a Friday after hours to finish my vehicle so I could have it for the weekend late on a Friday after hours to finish my vehicle so I could have it for the weekend More

by brianrae17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Jul 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Brianrae! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 15, 2024

Dealership Rating

Employee Rating

The Faulkner service team did a great job of communicating what they would do, and followed up with communication throughout the process. Great job, great team. communicating what they would do, and followed up with communication throughout the process. Great job, great team. More

by TBALL1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Mar 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 13, 2024

Dealership Rating

Employee Rating

Great service. Fast and efficient. I don’t have any more words to put up in here. Fast and efficient. I don’t have any more words to put up in here. More

by dbyers1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bernard Gunn

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Mar 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 09, 2024

Dealership Rating

Employee Rating

Easy checkin with estimate and follow up along the repair process. I was very satisfied. process. I was very satisfied. More

by bobbechtold

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Bob! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

March 08, 2024

Dealership Rating

Employee Rating

Very comprehensive evaluation that was done in a very reasonable amount of time Thank You for your professionalism and through detection of the concerns reasonable amount of time Thank You for your professionalism and through detection of the concerns More

by SJGOTLIB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Mar 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.