Luis Jimenez | Page 15

Honest and fair. Quality workmanship. My trucks are typically delivered back to me in a short amount of time Quality workmanship. My trucks are typically delivered back to me in a short amount of time More

by Baxterlandscape Verified Customer Verified Customer

Report | Print

Great experience. Luis was very apologetic. I will be back Good service. Good communication Thank you Luis was very apologetic. I will be back Good service. Good communication Thank you More

by Cselefante Verified Customer Verified Customer

Report | Print

Was able to drive right into garage. Was taken care of by Luis in a timely manner. Answered all my questions and told me what to expect. Was in and out of there in less than 1/2 hour. Was taken care of by Luis in a timely manner. Answered all my questions and told me what to expect. Was in and out of there in less than 1/2 hour. More

by WINWHITE Verified Customer Verified Customer

Report | Print

I only dealt with the service department, and the experience went rather well. Smooth and impressed experience went rather well. Smooth and impressed More

by Pdm008 Verified Customer Verified Customer

Report | Print

Unhappy with customer service I feel talked down to and answers I get can sometimes be edgy or annoyed answers I get can sometimes be edgy or annoyed More

by M.GIACINTO Verified Customer Verified Customer

Report | Print

I had a scheduled appointment and arrived about 5 minutes late. The appt was to have the tech check for an oil leak. He had put dye in the oil a few hundred miles before. When I arrived there was 1 other per late. The appt was to have the tech check for an oil leak. He had put dye in the oil a few hundred miles before. When I arrived there was 1 other person in the waiting area, I arrived about 11:20, he left at 12:30 but my vehicle was not done until almost 1:30. All the tech had to do was put my vehicle on the life , look around to see if he could find the source and then be done. Two hours just to do that? Way to long. The tech did take me out to show me that there was no visible signs of the leak. More

by CLAYIDESK Verified Customer Verified Customer

Report | Print

Luis is very courteous and helpful. My issue is that I was told that in order to pass inspection I needed some lights replaced. I left the truck there all day to get it fixed. I paid fo My issue is that I was told that in order to pass inspection I needed some lights replaced. I left the truck there all day to get it fixed. I paid for it and then on the way home we find that the lights I paid for, don't even work. I just don't understand how the truck would've been there all day and no one checked to make sure that the lights were actually fixed. Now I have to spend time to come back into the dealership for another appointment, and a huge waste of time to get this simple thing fixed. It is really time consuming for some thing that is so minor and could've been avoided Had someone checked to make sure it was done correctly. More

by pete smith Verified Customer Verified Customer

Report | Print

Prompt service and professional treatment I was completely satisfied with my service experience on my Buick completely satisfied with my service experience on my Buick More

by msdonna331 Verified Customer Verified Customer

Report | Print

The dealership does awesome job with following up with work order that was submitted online. They made sure what I need done before doing the work. work order that was submitted online. They made sure what I need done before doing the work. More

by Hickster Verified Customer Verified Customer

Report | Print

Not good Unsatisfied. Disappointed They did not do enough to correct their mistakes. I am very unsatisfied with Faulkner service department Disappointed They did not do enough to correct their mistakes. I am very unsatisfied with Faulkner service department More

by Sugarcon Verified Customer Verified Customer

Report | Print