Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 17

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

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343 Reviews of Luis Jimenez

January 13, 2024

Dealership Rating
Employee Rating

Very professional and helpful. Explained everything to me. Soon as they took my car into the shop they kept me informed More

by KHBARKER44
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Jan 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

January 13, 2024

Dealership Rating
Employee Rating

Louis is was decent. I had to call to get updates 90% of the time. Some damage to the vehicle. The rental car the dealership was covering was a bit annoying at enterprise More

by KPELITEDETAILING
Recommend Dealer
No

Other Employees Tagged: Luis Jimenez

January 13, 2024

Dealership Rating
Employee Rating

I don't like that they don't vacuum the car after an oil change when you can get it better at jiffy lube More

by TONIALEXANDER5
Recommend Dealer
No

Other Employees Tagged: Luis Jimenez

January 13, 2024

Dealership Rating
Employee Rating

Great people, excellent service Helpful and kind Be sure to visit, you won't be disappointed More

by DMAST1
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Jan 15, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, DMAST! We're always here to help if anything else comes up!

January 13, 2024

Dealership Rating
Employee Rating

Excellent They did a good a thorough job I was very pleased with the service More

by Na
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Jan 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Na! Our entire team really appreciates it! Let us know if we can help with anything else!

January 05, 2024

Dealership Rating
Employee Rating

Everybody did a great job at Faulkner Hi My SUV runs like no my tires look great all the work that they did turned out really good worth the money More

by ROMULUS1403
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Jul 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 01, 2024

Dealership Rating
Employee Rating

I recently had a highly unsatisfactory experience with the inspection of my vehicle. I feel compelled to share my feedback in order to raise awareness about the quality of their service. First and fore More

by gweckstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst

Jan 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi gweckstein, we apologize for your recent experience with us. Unfortunately, if a vehicle is taken away from our premises, Pennsylvania State Law requires that the re-inspection has to be paid for when it comes back. If you would like to discuss anything further, please do not hesitate to reach out to us at (610) 492-7109.

December 18, 2023

Dealership Rating
Employee Rating

The location is great, the peoples are polite and timely, and Faulkner provides quality service. More

by Smatas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 07, 2023

Dealership Rating
Employee Rating

Very knowledgeable and courteous, great attitude! !! Work was completed on time with no issues. I would definitely recommend your company!!! More

by DONALDDEMPSEY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

December 04, 2023

Dealership Rating
Employee Rating

I was looking for a new dealer to take care of my Denali after previous dealer wasn't very good I only wish that the dealer would give military discounts to all military personnel More

by USMC200
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, USMC200! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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