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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 19

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

Write a Review

343 Reviews of Luis Jimenez

November 20, 2023

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Employee Rating

They are very efficient. Very pleasant people and easy to deal with. Will return again More

by PLAWSON0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn

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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 19, 2023

Dealership Rating
Employee Rating

Always very helpful. Also offered to wash the car. Always get good service at faulkner More

by DL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 18, 2023

Dealership Rating
Employee Rating

Service was wonderful as always! Luis provided regular updates, and they performed everything within a timely manner. I will gladly return! More

by EEYORESLADE
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

November 17, 2023

Dealership Rating
Employee Rating

I waited in the service area for the oil change . It was done quickly and efficiently More

by DEBBIEPADEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn

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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Debbie! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 17, 2023

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He is not a pleasant person to deal with. He is very arrogant. We will bring our truck somewhere else for service. More

by tblb1
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Workmanship
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Recommend Dealer
Yes
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November 16, 2023

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Customer service was excellent & explained what needed to be done. Repair was done Great and met my expectations More

by cnaforme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 16, 2023

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Employee Rating

Luis was very helpful,courteous and knowledgeable when I brought my vehicle in for servicing.He kept me informed of my choices I will have to make on my next inspection! More

by GREGKOWALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review and share your positive experience with us. We're glad to hear that your overall experience was great. We appreciate your business and hope to serve you again in the future.

November 16, 2023

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I have been going to this dealership for years. Very professional and courteous. Thanks so much. More

by JULIETATE
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Recommend Dealer
Yes
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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership, Julie. It means a great deal to us that we have earned your business over all these years. Congratulations!

November 14, 2023

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Very helpful & thorough. I am very thankful we took my car there. Took my car at 8:15AM and picked it up at approximately 11:30. Can’t beat that. More

by JGEORGE204
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

November 14, 2023

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Employee Rating

Always courteous and very detailed oriented. Luis is great! He always keeps me informed while my vehicle is being serviced. More

by WAGECG127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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