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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 20

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

Write a Review

343 Reviews of Luis Jimenez

November 12, 2023

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Employee Rating

They always make you feel like your family at Faulkner. We have bought all our cars there for the last 20 years love this place and the employees thank you for the great service. More

by SWANISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn

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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, SWANISL! We're always here to help if anything else comes up!

November 11, 2023

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Leslie was great! Very helpful….also, I loved how the team that was working on my car sent a short video in process showing the bad parts that they were replacing wit More

by rjmerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Rj! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 10, 2023

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Employee Rating

Dealership was clean and inviting. Service writer was attentive and friendly. Work was performed quickly More

by brodyjaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn

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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 09, 2023

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When I called about getting my oil changed on a certain day they said I would have to wait a while for it. They took it right in and I think I sat for 25 40 min. All is well More

by LULUTOWBER
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, LULUTOWBER! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 09, 2023

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Employee Rating

Clean friendly knowledgeable dealership where it’s easy to get service appointment and the work is fast and fair More

by MICHAEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

November 09, 2023

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I am very pleased with Faulkner Buick. I got a 2019 car from a Faulkner in Bethlehem. I am closer to Faulkner Buick. They treat me like I got the car there. They are great. More

by ROXANNEWBEARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Roxanne! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 08, 2023

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Brought the truck in early in the morning oil was changed and tires were rotated. All done in a reasonable time and was on my way More

by Wamcc1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Wamcc! We're always here to help if anything else comes up!

November 08, 2023

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They were able to squeeze me in same day to replace a flat tire. Worked out great. More

by jat190
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Recommend Dealer
Yes
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Nov 08, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, jat! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 08, 2023

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Kind, courteous and professional always take good care of my car and my needs. Never go anywhere else. More

by PMCSTRAVOG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst , Michael Strohmetz

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Nov 08, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 07, 2023

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The service was quick and the customer service was good. Car was washed without me asking. More

by RHOUCK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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