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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 23

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

Write a Review

343 Reviews of Luis Jimenez

October 19, 2023

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Employee Rating

Very well run business with great customer service. Luis is very friendly and knowledgeable about the vehicles. More

by Brewstergee
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Faulkner Buick GMC West Chester, INC. responded

Brewstergee, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 17, 2023

Dealership Rating
Employee Rating

Very comfortable and nice place to sit and wait for service thank you.Luis was ver pleasant More

by LMF050163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 17, 2023

Dealership Rating
Employee Rating

Truck broke down again today 10-17-23. 3024942709.5 time in two months The truck is a lemon. I had problems with it from the time I got it off the show room floor. More

by darrylhandy1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 17, 2023

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Employee Rating

It was amazing service and communication. The way I was able to get my company car back in quick fashion was very professional More

by alex13989
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Alex! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 16, 2023

Dealership Rating
Employee Rating

I was pretty unhappy and frustrated with a leaking rear window in my out-of-warranty 2020 Sierra pickup. Once I made my frustration known, I was directed to Service Manager Bernie Gunn. Bernie went above a More

by jec2669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, jec! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 14, 2023

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Employee Rating

My experience with Faulkner has been very pleasant. I love my Sierra and would purchase another when the time comes. More

by RBMILLER1355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, RBMILLER! We're always here to help if anything else comes up!

October 14, 2023

Dealership Rating
Employee Rating

Timely, professional service. Luis is always helpful. Easy in and out. Will be back again More

by JBCURRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, JBCURRAN! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 14, 2023

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Employee Rating

They care about you and your vehicle a lot. Very good people and knowledgeable staff. More

by Md127223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cosgrove, Mike Strohmetz

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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Md! Please let us know if we can do anything else to help!

October 13, 2023

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Employee Rating

Very happy I choose to purchase my car there. It's been a great experience with everyone and service! More

by KCONSTANTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller , Tiffani Wynn

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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 13, 2023

Dealership Rating
Employee Rating

Great customer service. Awesome clean waiting area with snack machines and free coffee and tea More

by DONALD.YONKUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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