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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 24

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

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343 Reviews of Luis Jimenez

October 11, 2023

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Employee Rating

Wonderful customer service and great to work with throughout the entire lifecycle of the service process. More

by BL
Service Price Transparency
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Recommend Dealer
Yes
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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, BL! We're always here to help if anything else comes up!

October 11, 2023

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Employee Rating

It’s not thorough with their service and will just yes you to get you out More

by SWOLFE215
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 09, 2023

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Employee Rating

Luiz did work very hard to help me with my truck! He went above and beyond to make sure everything was safe and in working order! More

by morrillm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, morrillm! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 07, 2023

Dealership Rating
Employee Rating

Nice clean respectful employees great that you wash vehicles only thing wish pop corn maker had pop corn More

by smithgdhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 06, 2023

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Employee Rating

In general I find dealers to be too expensive for non warranty service so I typically take my basic business elsewhere but for this extended warranty repair, the team came thru as hoped for! More

by laibe_orders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Faulkner Buick GMC West Chester, INC. responded

Hi laibe_orders, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

October 06, 2023

Dealership Rating
Employee Rating

Always have our Acadia maintenance done here always courteous fast and efficient everyone there is always helpful and knowledgeable More

by DAVIDZIOBRO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller , Tiffani Wynn

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Oct 10, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, David! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 05, 2023

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Employee Rating

I had good service and everyone is friendly. The extras service was nice, and I appreciate the car wash. More

by SHAHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 03, 2023

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Employee Rating

Very thorough review of concerns I had listed. Love the text updates and payment link! Car is in fantastic condition. More

by WEHERBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, WEHERBST! If there is anything else we can do to help just let us know! Have a great day!

October 03, 2023

Dealership Rating
Employee Rating

Faulkner Service Staff Does an Expellant Job. All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With More

by GSHERUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn

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Oct 03, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 02, 2023

Dealership Rating
Employee Rating

Took care of my needs without any problems. Also left me with instructions in case I have any more problems. More

by Sabomann702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Oct 02, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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