Luis Jimenez | Page 26

After expressing my disappointment with a negative review regarding a leaky rear window in my 2020 Sierra pickup, I was directed to service manager Bernie Gunn. My frustration level was pretty high at this p regarding a leaky rear window in my 2020 Sierra pickup, I was directed to service manager Bernie Gunn. My frustration level was pretty high at this point. Bernie gave me straight answers and said he would do his best to reduce the financial impact of a full rear window replacement. He didn't make any promises, other than that he would try his best. Bernie went above and beyond my expectations. I can't thank him, and whoever else was part of this process, enough. I will continue my relationship with Faulkner. More

by jec2669 Verified Customer Verified Customer

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Leslie Hurst is a great example of everything customers should expect from a Dealer Customer Service Rep. Leslie thinks of everything necessary to create a Perfect Customer Experience outcome. She is truly should expect from a Dealer Customer Service Rep. Leslie thinks of everything necessary to create a Perfect Customer Experience outcome. She is truly an ASSET to the Faulkner GMC Buick dealership. She consistently "delivers" on all expectations. . More

by Harry T Verified Customer Verified Customer

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Because Louis and the technicians are very good and helpful especially when it comes to my car helpful especially when it comes to my car More

by heathknox41@gmail.com Verified Customer Verified Customer

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Very good customer service in a world that has forgot all about it. From scheduling to when I was waiting and paying my bill. about it. From scheduling to when I was waiting and paying my bill. More

by COLINFLYNN10 Verified Customer Verified Customer

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I appreciate the ease to schedule my service appointment and the great communication that kept me informed every step of the way. and the great communication that kept me informed every step of the way. More

by REM103 Verified Customer Verified Customer

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Always takes care of what I need. Sometimes it takes longer than expected but the job is always done correct. Sometimes it takes longer than expected but the job is always done correct. More

by MR.Feddiman Verified Customer Verified Customer

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A tonneau cover was removed from my old truck and put on my new one. That work was done professionally and in a reasonable timeframe. my new one. That work was done professionally and in a reasonable timeframe. More

by MICHAELCLEARY0 Verified Customer Verified Customer

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Good people, great service, attention to detail, concerned about customer needs and very attentive to those needs. concerned about customer needs and very attentive to those needs. More

by BRAE2 Verified Customer Verified Customer

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Prompt friendly service. Was very impressed with everyone I dealt with at Faulkner. Thanks for doing a great job. Was very impressed with everyone I dealt with at Faulkner. Thanks for doing a great job. More

by Jack Verified Customer Verified Customer

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I have always had excellent and professional service and treatment from Faulkner. I have purchased or leased at least four cars from them. I highly recommend GMC cars and Faulkner’s service. Thank you for y treatment from Faulkner. I have purchased or leased at least four cars from them. I highly recommend GMC cars and Faulkner’s service. Thank you for your positive professionalism! More

by Smcintyre Verified Customer Verified Customer

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