Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 27

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

Write a Review

343 Reviews of Luis Jimenez

September 14, 2023

Dealership Rating
Employee Rating

The ease of setting up an appointment and the kindness of the staff is what I am most appreciative about. More

by ttbajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, ttbajones! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 14, 2023

Dealership Rating
Employee Rating

Courteous staff, friendly. Got me in and out quickly, not once but twice. All on very short notice . More

by OLREDDOG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, OLREDDOG! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 13, 2023

Dealership Rating
Employee Rating

Leslie is the best! ! Also Perry and Ken in sales Nice place Good service team More

by richardjanthonyjr
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Sep 13, 2023

richardjanthonyjr responded

Leslie is the best! ! Also Perry and Ken in sales Nice place Good service team

September 13, 2023

Dealership Rating
Employee Rating

Had my car in for service and was told it was fixed and it was not. More

by SCCRAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 12, 2023

Dealership Rating
Employee Rating

We’re great to deal with. Even tho I wasn’t happy going in there. But kept in communication and got my problem taken care of. And they took the time to show what happened and More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Hi Scott, thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 12, 2023

Dealership Rating
Employee Rating

Very efficient. Luis kept in constant contact with all updates. Work completed on time. Never had any issue with work performed here. More

by THEKAISNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 12, 2023

Dealership Rating
Employee Rating

Leslie set me up right away for a last minute tire repair. Quick and easy. More

by MIKEKANDCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 11, 2023

Dealership Rating
Employee Rating

The team there was very professional and nice. They made the whole experience simple and easy! More

by MARKPATRIC.ROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your positive review! We strive to provide great service without any pressure, and we're glad to hear that you had an easy and pleasant experience working with us. We appreciate your feedback.

September 11, 2023

Dealership Rating
Employee Rating

Great Service. Job well done. Excellent Facilities while at the service department waiting for the service on my vehicle to be completed. Thank you, Faulkner. More

by FETHOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review. We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

September 10, 2023

Dealership Rating
Employee Rating

My wife & I have purchased our new vehicles from Faulkner WC for 30+ years. We continue to be "Over the Top" pleased with the quality of the "product" and "people" from your organization. Leslie is More

by Harry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Sep 11, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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