Luis Jimenez | Page 32

Luis: Did an excellent job, especially dealing with an unexpected auto emergency and having to re-arrange service for both family vehicles. Also excellent with keeping us informed on progress of repairs a unexpected auto emergency and having to re-arrange service for both family vehicles. Also excellent with keeping us informed on progress of repairs and getting everything done at time promised. A 5 Star Performance for Luis!! More

by Harry T Verified Customer Verified Customer

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I’ve always had a very good experience with both the sales and service staff. sales and service staff. More

by John Verified Customer Verified Customer

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Whole process was handled professionally and went smoothly in a timely manner. It was great! smoothly in a timely manner. It was great! More

by YBWU Verified Customer Verified Customer

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Quick response time and very thorough inspection with up front descriptions of repairs and costs. front descriptions of repairs and costs. More

by Tom Holden Verified Customer Verified Customer

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The rating is about the service dept not the dealership. As far as the dealership, not given all the info I should have been given. The service dept is five star. As far as the dealership, not given all the info I should have been given. The service dept is five star. More

by TOMT59 Verified Customer Verified Customer

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Luis was great! !!! Great customer service, very communicative and on time service is always nice! !!! Great customer service, very communicative and on time service is always nice! More

by MCGRATH.MICHAEL32 Verified Customer Verified Customer

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Very disappointed in Faulkner of west Chester. Service was not completed upon arrival. Detailing agents were left in car. Updates were not performed on vehicle, high scratch mark in the rear quar Service was not completed upon arrival. Detailing agents were left in car. Updates were not performed on vehicle, high scratch mark in the rear quarter panel, seat belt cover from ceiling was at the bottom of the seat belt . I have never had to check my car before. Service manager was eating lunch and would not leave his lunch to take care of my complaint then drove my car to my house and never came to the door. More

by Jjer07081013 Verified Customer Verified Customer

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Leslie and the service team did a great job! They quickly handled my oil change and had the car ready at time requested. They also quickly resolved 2 other minor issues I had. They quickly handled my oil change and had the car ready at time requested. They also quickly resolved 2 other minor issues I had. More

by juliewnorton Verified Customer Verified Customer

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Provide quick service with no hard sell for extra work. Handled my warranty claim without any problems Handled my warranty claim without any problems More

by DCMCINTYRE Verified Customer Verified Customer

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I like that he sent a video Liked that the car was washed Disappointed that they don’t vacuum the inside washed Disappointed that they don’t vacuum the inside More

by TONIALEXANDER5 Verified Customer Verified Customer

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