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Luis Jimenez

Overview Reviews (343)

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Luis Jimenez

Luis Jimenez | Page 7

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5

343 Reviews

Overview Reviews (343)

4.5

343 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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343 Reviews of Luis Jimenez

June 06, 2024

Dealership Rating

Employee Rating

Exceeded expectations! Service Team was great throughout the entire process. I have no problem recommending them to friends and family Service Team was great throughout the entire process. I have no problem recommending them to friends and family More

by ANDREWCOOK140

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

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Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Andrew! Please let us know if we can do anything else to help!

June 06, 2024

Dealership Rating

Employee Rating

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brett Paden, Leslie Hurst

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June 05, 2024

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Employee Rating

Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. Took care of repairs while I waited. Service advisor was great to deal with. More

by TDANZI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 05, 2024

Dealership Rating

Employee Rating

Luis has always been great to work with. I have always had great experience with everyone at Faulkner. I have always had great experience with everyone at Faulkner. More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Ken! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 04, 2024

Dealership Rating

Employee Rating

Very well organized. Reception is efficient. Work is conducted as agreed and on schedule. Automation is effective. People are courteous. Reception is efficient. Work is conducted as agreed and on schedule. Automation is effective. People are courteous. More

by Mspeers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Mspeers, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 04, 2024

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Employee Rating

The service was prompt professional and courteous. Each concern was addressed and resolved to my satisfaction. Each concern was addressed and resolved to my satisfaction. More

by MESSINA122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Messina! Please let us know if we can do anything else to help!

June 03, 2024

Dealership Rating

Employee Rating

Courteous and excellent maintenance and customer service detailed Good job I have Nothing more to say detailed Good job I have Nothing more to say More

by DIMICHELE11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Jimenez

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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 01, 2024

Dealership Rating

Employee Rating

excellent service. great diagnosis, rapid repair, done right the first time. Courteous and wonderful communicators. great diagnosis, rapid repair, done right the first time. Courteous and wonderful communicators. More

by MIKECOLA01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Mike! Please let us know if we can do anything else to help!

June 01, 2024

Dealership Rating

Employee Rating

Everyone fro Dan the estimator, Steve manager and Mike the GM were amazing. Go there, you so t be disappointed the GM were amazing. Go there, you so t be disappointed More

by stahls48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Stahls! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 31, 2024

Dealership Rating

Employee Rating

I have been well treated every time I go into the dealership. They appointment in service and get me out in a timely manner. No complaints. dealership. They appointment in service and get me out in a timely manner. No complaints. More

by CTURTUR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryant Pullins

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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Cturtur! Our whole team really appreciates it! Let us know if we can help with anything else!