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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 6

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

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343 Reviews of Luis Jimenez

June 18, 2024

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Employee Rating

The location is convenient for me to have service provided to my vehicle and the staff members are pleasant. More

by jbravis
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Recommend Dealer
Yes
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Jun 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're thrilled to hear you've consistently had excellent service with us.

June 17, 2024

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Customer service was excellent. Truck was repaired as asked. I was kept up to date during the process. More

by WAYNE.CLARKE
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Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and for taking the time to share your experience with our service. We look forward to serving you again!

June 15, 2024

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Employee Rating

Needed transmission work done. New torque converter was installed and vehicle is running fine. Two year warranty on part. More

by SHELBELLDANIEL
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 14, 2024

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Employee Rating

Service is always smooth and easy for the customer. We’ve never encountered an issue. More

by BUCHHA90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visits.

June 11, 2024

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Employee Rating

Luis is always very attentive to the information I give and offers solutions to what ever problem I may have . He as well as the dealership have been great at getting my truck in and serviced in a timely m More

by Ourhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz

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Jun 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 10, 2024

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Employee Rating

Luis was Pleasant, Quick, thorough and effective. Someone like Luis will keep us coming back. Thank you. More

by PERPETUALDCA
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Service Time
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Recommend Dealer
Yes
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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, we're always here to help if anything else comes up!

June 09, 2024

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It would be my pleasure to tell about FLAUKNER IN W C PA COME O More

by BUTTERFIELDDONALD99
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Recommend Dealer
Yes
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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for rating us, Donald!

June 08, 2024

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Employee Rating

Check in was easy. Luis was quick and friendly. Service was done in a very short time. More

by MAHEAVENER
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Recommend Dealer
Yes
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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Maheavener! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 08, 2024

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I have been buying here for years. Always a great experience. Will continue to buy and service my vehicle here. More

by JENNIFERMINGIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Brett Paden

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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Jennifer! Please let us know if we can do anything else to help!

June 06, 2024

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Employee Rating

Really like the friendly and knowledgeable staff. They truly listen and complete services in a timely manner. More

by ANNAMARYPADILLA
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Anna! We're always here to help if anything else comes up!

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