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Luis Lainez

Overview Reviews (136) Inventory (179)

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Luis Lainez

Luis Lainez | Page 12

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

136 Reviews

Overview Reviews (136) Inventory (179)

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

4.9

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Luis Lainez

May 14, 2024

Dealership Rating

Employee Rating

Excellent customer service by Nick. It was great experience in leasing a new Honda CR-V with Nick and team. It was great experience in leasing a new Honda CR-V with Nick and team. More

by Rehana Awan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Hall , Nick Diakatos

May 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Nick and the team made your leasing experience with the new Honda CR-V a great one.

May 03, 2024

Dealership Rating

Employee Rating

Everybody for sales is wonderful. I enjoy this car very much. Thank you very much. I enjoy this car very much. Thank you very much. More

by songhh1542

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Ivann Garcia, Mason Nguyen

May 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled you're enjoying your new car. If you ever need anything else, feel free to reach out. Happy driving!

May 03, 2024

Dealership Rating

Employee Rating

Hunter and Jacboi we’re both outstanding with helping me find my new mom car find my new mom car More

by jazziet78

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bashar Qasem, Jacoby Hilliard, Hunter Hall , Mike Tran

May 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that our team could assist you in finding the perfect car. Enjoy the ride, and if you need anything else, don't hesitate to reach out!

May 03, 2024

Dealership Rating

Employee Rating

Thank you guys for your help. I am so Happy with my purchase. You guys were so helpful thanks again I am so Happy with my purchase. You guys were so helpful thanks again More

by lapikirita

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roberto Arreola, Kevin Olive

May 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us! We're thrilled to hear you're happy with your purchase. If you need anything else, feel free to reach out. Drive safe!

May 02, 2024

Dealership Rating

Employee Rating

I came out happy with my purchase and I loved all the help I got ! help I got ! More

by lopezdaisy.87113

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Hall , Roberto Arreola

May 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear you had a positive experience with your purchase and our team! If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

April 18, 2024

Dealership Rating

Employee Rating

Great service across the board. Everyone involved seemed engaged and happy to put in the effort to make a fair deal. Worked with what I wanted and did not tell me want I needed or w Everyone involved seemed engaged and happy to put in the effort to make a fair deal. Worked with what I wanted and did not tell me want I needed or wanted, which is a plus for me. More

by p.dinicola2317

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Manuel Nunez , Ivann Garcia, Samuel Martinez, Carlos works under Ivan Garcia

Apr 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that our team provided you with excellent service and respected your preferences. We appreciate your business and look forward to serving you again in the future!

April 06, 2024

Dealership Rating

Employee Rating

Very good deal nice service and the best part is super fast only 1 1/2 hours in and out fast only 1 1/2 hours in and out More

by vitalnail

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Tran

Apr 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us and that our service met your expectations. We appreciate your business and hope to see you again in the future!

April 03, 2024

Dealership Rating

Employee Rating

Everyone was friendly and very efficient. We were pleased with the customer service and were happy to be in and out of there within 2 hours. We were pleased with the customer service and were happy to be in and out of there within 2 hours. More

by Iheartalijara

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julia Babawi , Jonathan Abarca, Jeff Aoki, Jenny Vo

Apr 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with friendly and efficient service. We appreciate your business and hope to see you again soon!

April 02, 2024

Dealership Rating

Employee Rating

Very pleased with our sales rep Ted Cruchley, no pressure to make a quick decision and good to know I can call or go in with any questions to make a quick decision and good to know I can call or go in with any questions More

by tross30238

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Benito Torres, Viviana Saenz , Ted Cruchley

Apr 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Ted! We're glad to hear he provided you with a no-pressure environment and reassured you about ongoing support. We're here whenever you need us!

March 30, 2024

Dealership Rating

Employee Rating

Samuel was a great help in purchasing a car for my daughter. I recommend Samuel as a Sales person to help with your purchase at the HB location. daughter. I recommend Samuel as a Sales person to help with your purchase at the HB location. More

by dviajar

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Lagos , Samuel Martinez

Apr 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Samuel is a star! Awesome to hear about your experience!

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